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Software Distribution Application Administrator

Diebold Nixdorf

Place of work
Košice
Contract type
full-time
Wage (gross)
From 1 600 EUR/month

Information about the position

Job description, responsibilities and duties

ECSD administrator provides infrastructure and endpoint support for multiple customers (Bootix application), creates packages via batch scripting.

Position Overview
Application administrator works for DN customers Retail sector where he/she provides the support and complex tasks to fulfil their expectations. Application administrator creates and maintains solutions to keep SLA on expected levels, improving the qualitative areas and implementing innovated solution to improve delivery of service.
Application administrator provides infrastructure and endpoint support for multiple customers, creates packages via batch scripting to be uploaded on the endpoints and maintains software distribution infrastructure.

You are responsible for:
• Overall responsible for the Incident management process for Windows Client
• Incident/ Problem/ Change management
• Delivery of complex nonstandard orders (special reports for customers, etc.)
• Application administrator for Diebold-Nixdorf proprietary applications – Windows based – for Retail & Banking.
• Delivering of Root Cause analysis within scope of responsibilities for major issues
• Performing the support for L1, L2, consulting and providing necessary data for L3
• Handling of corporate processes and requirements in Incident, Problem, Change, Release, Configuration Management
• Consulting and collaboration with other technical roles, mainly with Solution architects, Solution owners or Service owners
• Responsible for Continual Service Improvement through automation IT solution, improving of effectiveness of services and decreasing of failures

Employee perks, benefits

We offer you:
• Wide range of benefits (insurance, sport card, 25 days of holiday regardless seniority, possibility of full remote work, employee referral programme, 27 Euro HO contribution).
• Trainings from the first day of work.
• Various options of development.
• Possibility to use foreign languages on a daily basis.
• Teamworking and supportive atmosphere in our teams.
• Permanent contract of employment
• We offer employement in a modern office, but we are also open for candidates who can work only in a remote way.

Information about the selection process

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Experience in the position/sector

IT sector

Number of years of experience

2

Personality requirements and skills

• Application operation & infrastructure overview
• Advanced Windows Client setting and troubleshooting
• Solid knowledge of Windows Deployment technologies (Windows PE, WAIK, Sysprep, USMT, Unattended installations)
• Scripting skills (Windows batch, VBS)
• Linux knowledge
• Windows and Active Directory background. Advanced knowledge of Group Policies.
• General IT overview cross technology layers (2+ years of experience in IT sector)
• Windows and Network troubleshooting
• Professional education in Computer Science, Information Technology or Electrical is a plus.
• Experience in ICT services in large organization and ITSM according to ITIL is a plus
• Understanding of network diagram, topology, Infrastructure architecture diagram
• Application Operation & Interface / Job management experience
• Good communication skills – convince colleagues about new idea, be able to communicate on good level under the pressure.
• Able to communicate in English language (speak, read, write)

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Brief description of the company

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