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Senior eServices Application Administrator - Team Leader

Diebold Nixdorf

Place of work
Remote work
Contract type
Wage (gross)
From 1 600 EUR/month

Information about the position

Job description, responsibilities and duties

As an Senior eServices Application Administrator this position has responsibility as a Teamleader. You are working for DN customers from Finance, Banking, Retail and Petrol sector where you are providing the support and complex tasks to fulfil their expectations.

Your tasks are covering the creation and maintenance of solutions to keep SLA on expected levels, improving the qualitative areas and implementing innovated solution to improve delivery of service. You are also responsible for the problem management and development of the knowledge base. Application administrator is providing support for proprietary J2EE applications, middleware containers and infrastructure used by these applications which are providing endpoint Monitoring, Software & Distribution, Inventory and complex business services management.
Key Responsibilities
• Senior Application administrator for Diebold-Nixdorf proprietary applications – Linux OS & Java based – providing services to Banking, Petrol, Journaling, Cash management, Monitoring platform
• 3rd – Level Support for specific areas as part of career path
• Ability to work on shifts for all Managed Service customers on global market (Europe, Americas, Asia regions)
• Responsible for the Incident, change, request and problem management process for applications and application servers on daily basis with corporate toolset
• Operation of middleware application containers (Kafka, ActiveMQ, Apache WS, Tomcat, JBoss/Wildfly) Proprietary Diebold Nixdorf Payments Applications
• Create innovated and automatized standardized solutions with top quality
• Create IT solutions for customers on global market and bring ideas to improve satisfaction of consumers
• Delivery of standard orders (special reports for customers, SQL queries, data collection and processing, etc.)
• Control and Management of: Job's (Batch, Backup, Archive, Journals, Reports, Log's, …)
• Delivery of non-standard orders and custom solutions for individual customers (sftp servers setup, event-filtered data collection, automated Software Distribution towards the endpoints, etc.)
• Continuously address saving potential and drive for cost reductions
• Always share (new) knowledge to colleagues. Frequently use the corporate knowledge base to find solutions and provide input for it
• Understanding of DR and HA concepts
• Active communication with developers regarding flaws, ideas on the application

Employee perks, benefits

• Starting salary 19,200 EUR gross/annually depending on experience
• Annual bonus of 10% calculated on the basis of personal performance and company results
• 25 days of annual leave
• Benefits package

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Required Qualifications
• Associates degree in IT Field or equivalent technical education
• Experience with Linux related technologies on intermediate level (5+ years of experience)
• Understanding of network diagram and topology (LAN, WAN, protocols, ports, …)
• Experience with apache http web server, Kafka, Active MQ, Tomcat, JBoss/Wildfly, Perl Scripts, Bash Scripts, RHEL/SLES OS, LDAP, Python scripting is an advantage
• General overview about Java and J2EE platform is an advantage
• Application management experience is advantage
• Experience in SQL is a plus
• Able to communicate in English language (speak, read, write), German language is an advantage
• Good communication skills – convince colleagues about new ideas, be able to communicate on good level under pressure
• Excellent team cooperation – mentoring approach is much appreciated.

Preferred Qualifications
• Detailed planning, organization, time management, and project management experience is a plus
• Ability to mentor junior colleagues
• Bachelor’s degree in computer science, Information Technology or Electrical is a plus.
• Experience in ICT services in large organization is a plus
• Experience in ITSM according to ITIL is a plus
• Willing to work on shifts
• Product knowledge of relevant industry is preferred


Brief description of the company

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.


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