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Quality Manager

Diebold Nixdorf

Place of work
Remote work
Contract type
Wage (gross)
1 500 EUR/month

Information about the position

Job description, responsibilities and duties

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

The Quality Manager ensures that the organization complies with requirements of international standards and supports in improvement activities as well as process management.

You are responsible for

• Maintaining the service management system at Diebold Nixdorf.
• Ensuring that organizations within the scope of ISO 20000-1 certification are aware of requirements of this international standard and are implementing them.
• Preparation and execution of internal audits, coordination of content and schedule with the units to be checked, documentation and follow-up, reporting, tracking the implementation of measures from Findings.
• Preparation and supporting of external audits, coordination of content and schedule with the units to be audited and the certifier, reporting, documentation and follow-up, tracking the implementation of measures from Findings.
• Initiate and support all CSI activities
• Tracking implementation of countermeasures related to prior audit findings.
• Keep track of process changes and their potential impact on the scope of certification.
• Support organization in process management activities.
• Cooperation in customer and supplier audits

Minumum salary from 1500EUR

Employee perks, benefits

What will you receive?
• Great team of colleagues.
• A fixed salary with an annual bonus – we like to reward those who work to the fullest.
• Flexible working hours – we trust each other and we do things our way.
• 5 weeks of vacation – we love our work, but we do not live to work.
• Mobile phone and notebook

And other small things that make our lives more pleasant:
• Meal vouchers – a great selection of food close by is guaranteed.
• Cafeteria bonus scheme – choose the benefit you like.
• Public transport contribution – we contribute to your year-long fare.
• Pension insurance contribution
• 27 Euro alowance for work from home

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Above average management, interpersonal, communication, presentation and organizational skills
• Self-driven to achieve goals independently as well as work in an international team
• 2+ years' experience working in an IT-Service Management environment
• 2+ years’ experience auditing according to management system standards (e.g.ISO 9001, ISO 20000-1, ISO 27000)
• Ability to speak/write English B2+ (German language is a plus)
• Personnel Certification regarding IT Infrastructure Library (ITIL) and/or ISO 20000
• Personnel Certification regarding auditing


Brief description of the company

Diebold Nixdorf


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