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ServiceNow Technical Consultant - Prague

Devoteam, s.r.o.

Information about the position

  • Place of work: Ovocný trh, Old Town, Czechia
  • Basic wage component (gross) and other rewards: From 40 000 Kč/month
  • Start date: 1.9.2021
  • Contract type: full-time

Job description, responsibilities and duties

- Work on various projects such service portals, service desks, monitoring solutions, etc.
- Design, implement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM,...
- Consult with our clients and support them during the entire project life cycle
- Configure platforms according to the best-practices (using customization, javascript etc.)
- Work in Agile way – developing stories, attending stand-ups, etc.
- Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)
- Create a technical documentation

Employee perks, benefits

- We value our consultants and consider their preferences when assigning projects
- Training and certifications in current and high-in-demand technologies and methodologies
- Transparent career path including mentoring
- Opportunity to travel abroad and meet our customers who are leading companies in EMEA region
- Unlimited contract
- Five weeks of vacation and sick days
- Flexible office hours and home office
- Great location - right in the centre of Prague (Ovocný Trh)
- Multisport cards, language courses, meal vouchers, team buildings and other company events, delicious breakfast and snacks and other benefits

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization


Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Preferred knowledge of Application Development technologies (HTML, CSS, JavaScript, DML/SQL, Angular.JS, web services etc.)
- Experience with ITSM solutions such as ServiceNow, BMC HP/Microfocus, IBM is an advantage
- Experience with integrations is an advantage
- Soft skills – communication and presentation, analytical thinking, troubleshooting abilities and stakeholder engagement
- University degree in IT or considerable years of professional working experience
- Advanced English


Brief description of the company

We are digital transformakers delivering innovative technology consulting for businesses and improving business performance by making companies truly digital.

We are looking for teammates who are curious, creative, innovative and approach their jobs with a can-do attitude. At Devoteam, you will enjoy the best of both worlds - a big company operating in 18 countries and a friendly environment that gives you a “startup-ish” feel.

Come to do the job of your dreams that you never dreamed of. Yet.

Company address

Devoteam, s.r.o.
Ovocný trh 1096/8
110 00 Praha 1 - Staré Město
Czech Republic