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CUF Team Lead with German language

Deutsche Telekom Services Europe Slovakia s.r.o.

Information about the position

  • Place of work: Košice, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 700 EUR/month
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Purpose of the job:
Professionally and disciplinary steering of the respective team

Job content:

• Hire, lead, develop and manage the team (operation – responsible for service delivery)
• Responsible for services/solutions delivery to clients in agreed quality and quantity structure according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Active identification of process improvement measures and drives their implementation
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1700 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Employee perks, benefits

• Annual bonus
• Fully paid meal vouchers
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Personal days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time
• Benefits for parents (contribution at the child´s birth, mobile phone during maternity leave)

Information about the selection process

We’re committed to equal employment opportunity, and provide reasonable accommodations to any applicants with disabilities.
Should you be interested in our job offer and job description, we welcome you to inform us confidentially if you may require special accommodations to fully participate in our recruitment experience at [email protected]

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

Requirements for the employee:

University degree (Bachelor or Master) in Economy/Accounting

Min. 2 years of experience in business service centers either in financial area or leadership

Language knowledge: Slovak (fluent), English (B2), German (B2)

PC/IT skills:
MS Office – advanced
Experience with SAP (especially Modules SD/FI) beneficial

•Strong communication and presentation skills
•Reliability, flexibility and responsibility
•Cutomer orientation
•Results and goal driven
•Ability to work under pressure
•Interpersonal skills, empathy
•Ability to give constructive feedback and set-up development paths for employes
•Positive attitude and abillity to motivate others
•Problem solving and conflict management
•Change management


Brief description of the company

Processing of selected parts of accounting for the T-Systems and Deutsche Telekom subsidiaries in Germany, Austria, Switzerland, UK, Spain, Portugal, France, Belgium, Italy, the Netherlands, Hungary. Processing of selected tasks within procurement area for companies belonging to Deutsche Telekom group.

Number of employees

500-999 employees