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Process manager senior expert

Deutsche Telekom Services Europe Slovakia s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: From 2 500 EUR/month
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

Detailed tasks:
• As Process Manager within our organization, you are responsible for the Global Process design of an HR specific product field
• You analyze, design business processes across several technological solution to harmonize and standardize the process landscape
• With a customer centric approach, you balance the requirements based on efficiency, quality and experience
• You foster change within the organization, also against resistances
• You lead process improvement initiative which will contribute to our overall HR strategy
• You are a sparring partner for the HTR Leadership Team and consult regarding future solutions within your respective area
• Delivering in time, quality and budget is within your DNA
• Analyzing complex overall systems and existing processes to identify and evaluate optimization potential in terms of efficiency and quality in the high-level strategic task area
• Developing and implementing concepts for holistic process maps, including all interfaces (E2E) Devising and implementing measures to eliminate weaknesses or gaps in processes while taking the transfer of technologies into account
• driving the digitalization of IT processes
• Developing and implementing concepts to improve high-level processes, data models, and quality standards
• Strategically planning, implementing, and monitoring quality assurance measures
• Defining and monitoring compliance with quality targets, process-related key performance indicators, and compliance
• Devising principles for quality management, including the tools used
• Advising on the design of system and process landscapes, usually at management level, e.g., regarding agile development and process engineering methods
• Undertaking high level coordination with those involved in the process, usually at management level; Interface management
• Designing and carrying out internal/external reviews/audits
• Managing strategically aligned projects

We work in a hybrid style of working with an unlimited home office, but once a week we meet in the office in Bratislava for meetings.

The salary for this position is from 2500 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Employee perks, benefits

• Annual bonus
• Fully paid meal vouchers
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Experience in the position/sector

Expert within an HR process field

Number of years of experience


Personality requirements and skills

Ideal Candidate
• 5+ years of experience in process optimization, project management
• Expert within an HR process field (e.g., Recruiting, Time & Attendance, Leavings, Compensation & Benefits, etc.)
• Sound IT understanding and experience in HR technology fields such as Employee Central, SuccessFactors, SAP HCM or other technologies
• University degree (master or equivalent), preferably in Business Administration, economics, Business informatics or a comparable field of study
• Experience with leading of international projects
• Familiar with working in large organizations
• Strong communication skills towards different target groups
• Fluent in English (German language is a strong benefit)
You like your work. Even if it is busy, you are able to laugh. You are open minded towards new concepts, and ideas. You want to learn how technology works and you are looking forward to enable daily work by setting up a proper IT landscape – we are looking for your application.


Brief description of the company

Processing of selected parts of accounting for the T-Systems and Deutsche Telekom subsidiaries in Germany, Austria, Switzerland, UK, Spain, Portugal, France, Belgium, Italy, the Netherlands, Hungary. Processing of selected tasks within procurement area for companies belonging to Deutsche Telekom group.

Number of employees

500-999 employees


Contact person: Monika Haruštiaková
E-mail: send CV