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Customer Finance Specialist s gréckym jazykom/Υπάλληλος Τμήματος Εισπράξεων

Deutsche Telekom Services Europe Slovakia s.r.o.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 500 EUR/month
  • Start date: asap
  • Contract type: full-time

Job description, responsibilities and duties

Job content:
- Payment allocation
- Manual Clearing of payments
- Reporting activities
- Support for collection topics (via ticketing tool and E-Mail)
- Customer documentation management
- Dunning action support
- Customer service requests support (via ticketing tool without a hotline)
- Work on other ad-hoc and regular requests/tasks
- Participation in project work
- Knowledge retention
- Identification of areas for process improvement and automation
- Performing of high complex tasks
- Fostering of team work and efficient collaboration within the team
- Ability to cover and deputize within the team and across teams in the department
- Support of team Supervisor and Teamlead

The salary for this position is from 1500 gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Περιγραφή θέσης:
- Κατανομή εισπράξεων
- Εκκαθάριση πληρωμών
- Reporting
- Υποστήριξη στην είσπραξη απαιτήσεων μεσω E-mail και Τicketing Tool.
- Διαχείριση αρχείου πελατών
- Ενέργειες για τη διασφάλιση των εισπράξεων
- Υποστήριξη και εξυπηρέτηση πελατών μέσω Ticketing Tool και οχι μέσω τηλεφωνικής γραμμής επικοινωνίας
- Μεθοδικότητα, αποτελεσματικότητα στα καθημερινά καθήκοντα και ad hoc αναφορών όταν ζητηθούν με προτεραιότητα
- Συμμετοχή σε project
- Διατήρηση και οργάνωση των εκπαιδευτικών αρχείων του τμήματος
- Προσδιορισμός και βελτίωση συστημάτων αυτοματοποίησης
- Ικανότητες αποτελεσματικής διεκπεραίωσης εργασιών
- Ομαδικό πνεύμα συνεργασίας
- Ικανότητα καλυψης των εργασιών των μελών της ομάδας και άλλων ομάδων του τμήματος
- Υποστήριξη του Supervisor και του Team Leader

Employee perks, benefits

- Annual bonus
- Fully paid meal vouchers
- Phone and notebook for personal use
- Discounts for selected Telekom products
- Supplementary pension saving contribution
- Cafeteria system of benefits/Multisport card
- Sick days
- Sports club & Health days
- Teambuildings, summer & Christmas party
- Opportunities for career growth
- Referral program
- Flexible working time

Information about the selection process

We’re committed to equal employment opportunity, and provide reasonable accommodations to any applicants with disabilities.
Should you be interested in our job offer and job description, we welcome you to inform us confidentially if you may require special accommodations to fully participate in our recruitment experience at [email protected]

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization


Language skills

English - Intermediate (B1) and Greek - Intermediate (B1)

Number of years of experience


Personality requirements and skills

Language knowledge:
- Greek – understanding of written text (fluency in spoken language is not necessary),
- English – fluent,
- Slovak or Czech- beneficial

MS Office:
- PowerPoint – beginner
- Excel – advanced
- Word – beginner

- SAP FI/AR/ - advantage
- CRM – Siebel/advantage

Other skills:
- Interest in the development of knowledge in the field of finance
- Good interpersonal skills
- Ability to plan and organize work
- Structured and independent work approach and analytical skills
- Adaptability and flexibility
- Ability to work under pressure

Επιπλέον δεξιότητες:

- Κίνητρο και ενδιαφέρον για διαρκή εκπαίδευση στον τομέα των οικομονικών
- Άριστες επικοινωνιακές δεξιότητες
- Δεξιότητες διαχείρισης χρόνου και οργάνωσης εργασίας
- Αναλυτική και κριτική σκέψη
- Προσαρμοστικότητα
- Ικανότητα εργασίας υπό συνθήκες πίεσης


Brief description of the company

Processing of selected parts of accounting for the T-Systems and Deutsche Telekom subsidiaries in Germany, Austria, Switzerland, UK, Spain, Portugal, France, Belgium, Italy, the Netherlands, Hungary. Processing of selected tasks within procurement area for companies belonging to Deutsche Telekom group.

Number of employees

500-999 employees


Contact person: Veronika Hogya Slosiarová
E-mail: send CV