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CUF Process Manager

Deutsche Telekom Services Europe Slovakia s.r.o.

Information about the position

  • Place of work: Legionárska 10, Bratislava
  • Basic wage component (gross) and other rewards: 1 300 EUR/monthThe published salary is the minimum possible offer.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

The Process Manager is responsible for national and international support for process design and optimization within Customer Finance (CUF) Department.

Job description:
• Cooperate with operational teams on process analysis and identification of efficiencies.
• Support with transition of new services from customers to DTSE.
• Participate on effort and initial automation assessment during transition.
• Analyse operating data and statistics to identify opportunities, develop action plans, and implement process improvements including monitoring of the benefits to ensure quality, efficiency and improvement.
• Support implementation and monitoring of KPIs (Key Performance Indicators), as well as regular tracking and monitoring of KPIs.
• Create and cooperate on drawing work instructions and documentation.
• Participate in the development of payment allocation, collection and dunning strategies for Customer Finance across the group.
• Development and preparation of decision documents for the management.
• Take responsibility for the content of all delivery items over the entire project duration of various projects in the payment / collection & dunning environment.

The salary for this position is from 1300 EUR gross. The published salary is the minimum possible offer.
The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Employee perks, benefits

• Annual bonus
• Fully paid meal vouchers
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Economy, Finance, IT

Language skills

English - Upper intermediate (B2) and Slovak - Advanced (C1)

Other knowledge

Microsoft Word - advanced
Microsoft Excel - advanced
Microsoft Outlook - advanced
SAP - basic

Number of years of experience

Economy, Finance

Personality requirements and skills

• 2-3 years of experience in finance in a corporation.
• Good understanding of accounting, with economic and finance background.
• User experience with management information systems / reporting systems.
• Ability to understand Order-to-Cash end-to-end process (Billing, Payment, Collection & Dunning).
• Analytical, communication and organizational skills.


Brief description of the company

Processing of selected parts of accounting for the T-Systems and Deutsche Telekom subsidiaries in Germany, Austria, Switzerland, UK, Spain, Portugal, France, Belgium, Italy, the Netherlands, Hungary. Processing of selected tasks within procurement area for companies belonging to Deutsche Telekom group.

Number of employees

500-999 employees

Company address

Deutsche Telekom Services Europe Slovakia s.r.o.
Legionárska 10
811 07 Bratislava


Kontaktná osoba: Alexandra Kavuljaková
E-mail: poslať životopis