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IT Hardware Specialist (Field Support Specialist) - Deputy (limited contract)
Deutsche Telekom IT Solutions Slovakia
- Place of work: Košice, Slovakia (Job with occasional home office)
- Basic wage component (gross) and other rewards: 1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 € /brutto.
- Contract type: full-time
Job description, responsibilities and duties
Daily business responsibility:
Ensuring that technology assets are supervised, received, recovered, deployed, and retired in a controlled manner as well as fulfill requests for ordering hardware\software.
Purpose
Preparation and control of optimization measures related to internal processes, reporting and quality of IT within company. Support local infrastructure services. Support establishment and maintenance of internal IT processes within company.
Key accountabilities
• To check, implement, manage and build tickets in order to maintain service to internal customers according to given process
• Prepare and maintain HW for newcomers and daily operation
• Prepare and maintain documentation and how to guides for company
• Share knowledge with other IIT colleagues
• Participate in internal and external projects as technical support
• Manage performance test of HW
• Ensuring that technology assets are supervised, received, recovered, deployed, and retired
Ensuring that technology assets are supervised, received, recovered, deployed, and retired in a controlled manner as well as fulfill requests for ordering hardware\software.
Purpose
Preparation and control of optimization measures related to internal processes, reporting and quality of IT within company. Support local infrastructure services. Support establishment and maintenance of internal IT processes within company.
Key accountabilities
• To check, implement, manage and build tickets in order to maintain service to internal customers according to given process
• Prepare and maintain HW for newcomers and daily operation
• Prepare and maintain documentation and how to guides for company
• Share knowledge with other IIT colleagues
• Participate in internal and external projects as technical support
• Manage performance test of HW
• Ensuring that technology assets are supervised, received, recovered, deployed, and retired
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Intermediate (B1)
Personality requirements and skills
Education
• Information technologies – Secondary education
IT Technical Skills
• Hardware (Laptops, Servers) - Intermediate
• Microsoft SW products overview - Basic
• DNS, DHCP, LAN, MAN - Basic
• Active Directory - Basic
• Kaspersky Antivirus - Basic
Soft skills
• Interpersonal skills
• Customer approach
• Itil
• Project management
• Physical abilities
Languages
• English - Intermediate (B1)
• Information technologies – Secondary education
IT Technical Skills
• Hardware (Laptops, Servers) - Intermediate
• Microsoft SW products overview - Basic
• DNS, DHCP, LAN, MAN - Basic
• Active Directory - Basic
• Kaspersky Antivirus - Basic
Soft skills
• Interpersonal skills
• Customer approach
• Itil
• Project management
• Physical abilities
Languages
• English - Intermediate (B1)
Advertiser
Brief description of the company
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Number of employees
1000 and more employees