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Quality Manager for Product “Staffing Graduates & Professionals & Interns, Security Check”

Deutsche Telekom IT Solutions Slovakia

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: From 1 100 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits.
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for an experienced Quality Manager who will be responsible for ensuring quality standards in the end2end staffing process and making sure we win the best candidates for our company.
Key tasks:
• Development and implementation of quality standards for the end2end staffing process
• Monitoring of compliance with quality standards and implementation of quality controls
• Analysis of recruiting data and derivation of measures to improve the process and results
• Ensuring an efficient and qualitative high Candidate Experience
• Conducting training for the recruiting team to improve processes and the quality of results
• Coordination of the cooperation with the shared service center and other departments
• Creation of quality reports for management
• Monitoring of suppliers and service providers regarding quality standards
• Incident management and pro-active problem solving
• Close collaboration with HRM on contract matters and salary issues

This is the general purpose:
Coordinates the establishment and maintenance of the quality management within the team. Implements concepts and quality standards. Produces internal and external reports related to quality management. Supports the preparation and control of optimization measures relating to processes, reporting and quality.
Ensures that quality performance is at desired level. Designs concepts and implements quality standards. Designs reports related to quality management. Prepares and controls optimization measures quality.
Governance of the Quality management within the unit or company. Proposes, designs and implements changes in Quality management system according to valid standards and in order to increase the efficiency of the service activity. Provides consultancy in assigned process and quality topics. Prepares and controls optimization measures relevant for quality improvement.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and German - Advanced (C1)

Personality requirements and skills

• Completed studies in human resource management, psychology or a comparable discipline
• At least 3 years of professional experience as a quality manager in HR or a comparable position
• Experience in development and implementation of quality management systems
• Excellent knowledge in the field of quality management as well as process management (ideally in recruiting)
• Experience in the use of tools for data analysis and evaluation
• Analytical thinking and problem-solving skills
• Native speaker of German and good knowledge of written and spoken English
• Good experience in classical project management and first experience in agile working
• Experience in MS Office (especially in PowerPoint and Excel)
• Empathy as well as very good interpersonal and communication skills
• Excellent ability to work in a team
• Hands-on-mentality


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees


Contact person: Ing. Lenka Kiššová
E-mail: send CV