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Application Administrator

Deutsche Telekom IT Solutions Slovakia

Information about the position

  • Place of work: Košice, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 € /brutto.
  • Contract type: full-time

Job description, responsibilities and duties

Are you looking for a new opportunity to expand your horizon in IT field? Then read to learn more about our Application Administrator role.

Check, solve, execute (where appropriate), and create tickets (incident, problem, change management tickets), in order to maintain service to customers according to given quality KPIs.

Key accountabilities
• Operative interface between Service Delivery Management, customer, developer, Vendors and other delivery units
• Check, solve, execute (where appropriate), and create tickets (incident, problem, change management tickets), in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment.
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Boards

Job specific accountabilities
• Functionally steers whole service chain for small and medium applications/services
• Independently executes standard tickets to provide service according to KPIs.
• Supports Junior Administrators to spread knowledge level in the team and develop their skills.
• Support project and other deliverables in order to fulfil KPIs and management requests
• Supports and consults Service Delivery Management during order and pre-sales process

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

If you find yourself at least in some of following areas, don´t hesitate to apply!

• Minimum 2 years

• LPIC 1 Linux certification advantage

IT Technical Skills
• Linux - Expert
• Scripting (bash/python) - Intermediate
• IT/PC literacy - Expert
• HW/SW overview - Advanced
• Core platform knowledge - Advanced
• ITIL knowledge - Basic
• Technical overview in neighboring areas: Databases, Middleware, Network, Storage, Back up - Basic

Soft skills
• Communication
• Analytical thinking
• Team cooperation
• Presentation
• Training and mentoring

Other Skills
• Project management


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees


Contact person: Iveta Pribulová
E-mail: send CV