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Chapter Lead DT SYSO

Deutsche Telekom IT Solutions Slovakia

Information about the position

  • Place of work: Košice, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 500 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1500 € /brutto.
  • Contract type: full-time

Job description, responsibilities and duties


Chapter Lead DT SYSO is responsible for disciplinary leadership of employees with similar/comparable competencies in the chapter with a strong focus on coaching and skill development. Holder of the position ensures appropriate allocation of employees to squads and tribes and prioritization of inquiries.

#Key accountabilities#
• Acts according to valid legislation and Slovak Labor code
• Disciplinary leadership of employees in the chapter in own country
• Responsibility for individual development of employees in the chapter
• Is responsible for the employee’s well-being and continuous skill development
• Conducts feedback, performance & remuneration dialogues
• Manages the allocation and capacity planning of employees
• Operational implementation of personnel selection and personnel restructuring
• Selection of external support on a temporary basis
• Controls finance management initiatives and financial results across the assigned team
• Controls cost planning, budgeting and budget management in line with global unit and local company financial targets
• Keeps cost plans and supports it, adjusts and controls financial and other business plans to be able to effectively manage business of assigned team locally within the chapter
• Forecasts and executes measures to stay within the budget in all cost items, training budget, travel budget, personal costs primary and secondary and project costs.
• Act as role model and coach for employees /providing personal, professional and technical guidance/
• Drives retention of key resources / talents through skill management activities within the chapter
• Collaboration with other chapter leads in respective competence house
• Responsibility for execution of strategic personnel planning / competence planning of the chapter
• Knows company strategy, market trends & best practices in general and in context of the own Chapter
• Can translate company strategy into skill requirements and development needs whilst being aware of available learning offers
• Understands the general challenges in the work of its employees and applies servant leadership
• Is aware of available toolboxes /HR development tools, platforms, learning programms, .../ and is able to use them
• Applies effectively respective agile frameworks /OKr´s, enterprise agility, safe, scrum,.../
• Promoting self-initiative and agile mindset (e.g. feedback culture, joint learning, ... etc.) of employees within the Chapter
• Ensure skill management tool /f.e. Decidalo, Edua/ qualityand using it as a single point of truth
• Selection of external support on a temporary basis /EWC/

Management scope
• Leading chapter with 10-35 employees locally

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Business understanding - Expert
• Leadership - Advanced
• Ability to Innovate - Advanced
• Empowerment - Expert
• Resource Management - Advanced
• Strategic Thinking - Advanced
• Entrepreneurial Thinking - Expert
• Change Management - Advanced
• Understanding of digitalization - Advanced
• Effective Communications - Expert
• Conflict Management - Expert
• Cross-Country Integration - Advanced
• Project Management - Advanced
• Stakeholder Management - Advanced
• Agile frameworks - Advanced

#Finance Skills#
• Forecasting, reporting - Intermediate

#Other criteria or requirements#
• Dedicated professional who leads through ambiguity and independently runs projects with minimal direction
• Excellent interpersonal skills and executive presence
• Excellent analytical and problem-solving skills with a focus on structure and execution
• Force for change who is open to new insights, accepts challenges and leads with positive energy
• Trusted professional with the ability to lead strong personalities and drive open items to effective resolution
• Ability to think and act creatively, proactively, championing and promoting new ideas that contribute to the goals of the organization

#Possible specialization #

Position specifics
• Reports to Local Superior (Local competence house lead)
• Manages expectations of stakeholders (Skills Management Lead, Resource Management, Community of Practice Lead, Data Management Lead)


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees


Contact person: Ing. Lenka Kiššová
E-mail: send CV