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Business System Analyst for Automation SSC

Deutsche Telekom IT Solutions Slovakia

Information about the position

  • Place of work: Košice, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 220 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1220€ brutto.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Business System Analyst is focused on 'What' (What is the requirement) and 'How' (How the requirement will be implemented) in software development lifecycle.
Main role is to understand the business processes, procedures (how the business works) and requirements to identify areas of improvement(problem areas), and to work with the business stakeholders to identify and design suitable solutions, document the functional and, often, technical implementation of the software/IT system. If the solution involves the development or modification of information systems, the business system analyst is also responsible to gather, analyze, and document the business requirements which must be fulfilled by thesoftware.
The Business systems analyst also helps to solve problems and issues with existing systems through research of these systems, code reviews, data analysis

Key accountabilities
• Holds meeting with stakeholders to understand business processes, main business data and their relationship and provides deep analysis
• Negotiates, elicitates business need and requirements with customer to guarantee quality of analysis and implementation in wishful output
• Translates business needs and requirements into functional and non-functional requirements of the software
• Creates requirements detailed documentation incl. requirements changes tracking and high level tracking of requirement’s implementation
• Designs system model independent of platform (mostly in UML, behavioral / data models) to have space for customer to choose suitableplatform by himself
• Provides high level modeling of business processes and main business data for imagination and agreement with customer and developer(using BPM, UML)
• Provides project estimates, timeline like total number of development hours, total number of testing hours and bug fixing and report it tocustomer for budget planning in advance
• Supports application testing to ensure, that business requirements are properly implemented
• Writes user guides and provides training to power users, describes GUI (graphical user interface)
• Keeps business knowledge and shares it with customer and developers (especially in case of personnel changes)
• Communicate project status and deliverables to managers, customer with efficiency and accuracy of any progress or delays to keep them informed and let them be ready for managerial decision and project’s adjustment in advance
• Makes proposals for optimization of processes by identification of business process improvements, participates in process documentation creation
• In case of reported issues during application operation, supports customer to provide timely solutions
• Other duties and responsibilities as assigned by higher management (e.g. official presentations, business case model, feasibility study

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• IT Business Analyst - 3 years

IT technical skills
• IT Overview - advanced
• Application Architecture - advanced
• Business logic architecture - advanced
• System architecture - advanced
• Process modeling tools - advanced

Other criteria or requirements
• Experience within the field of application, system and business architecture incl. middleware, operating systems, databases, HW infrastructure, interfaces and overall application environment analysis.
• Advanced knowledge of UML and process modeling tools e.g. Enterprise architect, Bizagi.
• Experience with asking the right questions in area of application development during negotiation process.


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees


Contact person: Mgr. Alžbeta Butkayova
E-mail: send CV