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German speaking Operation Manager

Deutsche Telekom IT Solutions Slovakia

Information about the position

  • Place of work: Košice
  • Basic wage component (gross) and other rewards: 1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 EUR/brutto.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General description
• Operational interface between the production and SC-OPM.
• Support SC-OPM in explanation of production for SDM.

Accountabilities
• Responsible for KPIs and SLAs / OLAs of the related services
• Ensure the quality of provided services and provides operational support.
• Coordinate, manage and monitor operational performance on the respective technical layer and cooperates with various departments.
• Identify, formulate and implement the improvement of processes and policies to maximize operational output.
• Support SC-OPM in planning the requirement for resourcing at both Department and Team level.
• Responsible for the default reporting ordered by the SC-OPM.
• Monitor, manage and improve the efficiency of provided services.
• Plans, manages, controls and is responsible for the delivering of the service element assigned to him in time / quality / cost.

Employee perks, benefits

Possibility of Teleworking or Home office
Cafeteria - individual financial benefit
Trainings and development opportunities (Coursera, Percipio full access for free)
Pension savings contribution
Extra vacation days
Referral bonus /financial/
Discounts at various providers in Košice
Team buildings online
Work-life Program and Coaching
Health Weeks
Sport Activities
Weekend Events
Doctors at workplace
Credit card
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Upper intermediate (B2) and English - Intermediate (B1)

Personality requirements and skills

Technical Skills:
• Advanced technical knowledge about provided IT services (Windows/Linux)

Soft Skills:
• Effective communication
• Presentation skills
• Negotiation skills
• Team work cooperation

Advertiser

Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
04001 Košice
https://www.deutschetelekomitsolutions.sk/

Contact

Kontaktná osoba: Ing. Lucia Gbúrová
E-mail: poslať životopis