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Accounts Receivable Collections Supervisor (US Shifts)

Dentsply Sirona Slovakia s. r. o.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 700 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. The final financial conditions will be discussed based on your experience, however they will be not lower than above mentioned minimum salary component.
  • Contract type: full-time

Job description, responsibilities and duties

Dentsply Sirona in Bratislava is a young shared services center based in a beautiful building Einpark, just minutes away from the Danube and the city center. Every day, we empower millions of customers by proudly creating innovative solutions for healthy smiles.

We are on a mission to grow in our numbers in 2022 and would love to welcome friendly and fun people to our teams. Accounting roles are hot as ever, so if you want to do the following as part of your daily tasks, please apply!

Key Responsibilities: 

• Supervise a team of Cash Application and Collection Specialists to drive the collection of customer payments for assigned Dentsply Sirona business units, timely and accurately, with consistent, measurable compliance with the corporate policies governing Accounts Receivable.

• Analyze customer accounts and monitor lists of open balances, delayed payments and other divergences
• Monitor team’s workload and redistribute work if necessary, support them in resolving technical / operational issues
• Monitoring of timely cash book and offsets processing
• Preparation of weekly plans for team – dunnnings, refunds, direct debits
• Coordination of intercompany activities – ensuring timely creation of ICO invoices, coordination of netting process
• Assist with training new employees and conduct ongoing training and skills assessment as necessary

• Drive Month-end closing activities and coordination between AR, AP & GL departments
• Ensure timely collections and reconciliation of A/R for assigned portfolio. Interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence.
• Communicate with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts.

• Recommend Accounts for Collection / Legal Action when appropriate
• Follow standard procedures to improve efficiency in cash applications and collections.
• Support planned future transitions and system/ tool implementations
• Create new systems/process flows to optimize cash flow and reduce liabilities/impacts associated with unapplied funds
• Other duties as assigned

Employee perks, benefits

• Professional development and possibility to grow within a newly established Shared Service Center based in Einpark
• Fully paid meal vouchers 5 Eur per working day and during vacation, sick days, and sick leave
• 3 sick days per year
• Fully paid sick leave up to one month
• Contribution to dental care up to 100 Eur per year
• Pension Contribution after 1 year
• Classes of foreign languages
• Access to Multisport card
• Referral Programe Bonus up to 1200 Eur
• Employee Assistance Programe
• Social events
• Refreshment in the office – coffee, tea, water, fruit on Wednesdays
• Yearly performance-based bonus
• Time off for Covid-19 vaccination

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

• Advanced excel skills required
• Knowledge of PowerPoint, SharePoint, Microsoft Dynamics and other ERP systems preferred
• Proficient in large automated accounting and reporting systems,  including data extract and report compilation.
• Excellent working knowledge of internal controls procedures
• Strong analytical/problem solving skills.           
• Working knowledge and experience in customer service processes preferred.
• Experience working with customers to resolve billing issues and discrepancies


Brief description of the company

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

For more information about our company, please visit our web page

Number of employees

200-249 employees