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Accounts Receivable Collections Specialist (US Shift) - Bratislava, Slovakia

Dentsply Sirona Slovakia s. r. o.

Information about the position

  • Place of work: Einsteinova 33, Petržalka, Slovakia, Bratislava (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 100 EUR/month60% hourly premiun for working hours after 6pm annual bonus based on company and individual performance in the amount of one month salary
  • Start date: by agreement
  • Contract type: full-time

Job description, responsibilities and duties

We are currently looking for a high-quality individual to join our growing team as an Accounts Receivable Collection Specialist for the US region (afternoon shift 13:30-22:00)

Purpose of the role:
1. Oversight and maintenance of Credit/Collection operations within an assigned territory to increase sales volume, maximize cash flow, contribute to the profit and stability of the organization, provide for prompt turnover and adequate protection of the organization’s investment in Accounts Receivable, while maintaining the highest level of Customer Satisfaction.
2. Collection of Customer payments for assigned Dentsply Sirona business units, timely and accurately, with consistent, measurable compliance with the corporate policies governing Accounts Receivable
3. Continuously focus on process improvements, growth in efficiency, and partner with other team members to expedite projects driven by these goals.

- Credit Investigations with an emphasis on Financial Statement Analysis to recommend or establish Credit Lines and approve payment terms for new and existing accounts.
- Account reviews per company policies to maintain adequate credit lines on assigned account base. Collaborate with Sales teams to determine credit line needs for clients.
- Analysis of customer accounts and monitoring list of open balances, delayed payments and other divergences
- Preparation and distribution of customer account statements and dunning letters in coordination with established Account Receivable schedules in accordance with policies and procedures as assigned by specific role definition
- Timely collections and reconciliation of A/R for assigned portfolio. Interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence.
- Notify Management, Sales and Customer of Credit Hold status.
- Communication with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts.
- Recommend Accounts for Collection / Legal Action when appropriate
- Report on Cash Commitments on a regular basis
- Maintain Industry Contacts to stay abreast of changes in Financial Condition for members of account base. Attending credit group meetings as needed.
- Cross-train with personnel in other functional areas, as required.
- Other special projects as assigned.

Employee perks, benefits

This role will provide the opportunity to work in a global environment with different cultures. It offers you room for professional development and possibility to grow within a newly established Shared Service Center.

Along with this position come also very attractive benefits such as:

- 60% shift premium for working hours after 6 pm
- Friendly & helping colleagues
- Fully paid meal vouchers
- 3 sick days per year
- Fully paid sick leave up to one month
- Dental care
- Classes of foreign languages (Spanish, German)
- Social events
- Refreshment in the office (coffee, tea, fruit)

Information about the selection process

Are you interested in the position? Please send us your CV. Thank you for your interest, and please note that we will be contacting candidates meeting the key requirements.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

- Ability to work US working hours - Mon-Fri 1:30 pm to 10 pm/ occasional shifts based on agreement from 3:30 pm to midnight
- Bachelor’s degree or High School Diploma
- First experience (1-4 years +) in accounts receivable or similar, knowledge of accounting practices directly related to Accounts Receivable processing is a plus
- Strong communication skills in English (C1 min.)
- Good command of Microsoft Windows, Word, Excel and Outlook
- Outstanding Customer Service Orientation
- Strong interpersonal and communication skills with a proven ability to work effectively with all levels of an organization
- Exceptional dedication and ability to meet deadlines
- Motivated self-starter with strong organization and multi-tasking abilities


Brief description of the company

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

For more information about our company, please visit our web page

Number of employees

200-249 employees


Contact person: Martin Sotak
E-mail: send CV