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Senior Telecom/Voice DevOps Engineer


Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 4 000 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Senior Telecom/Voice DevOps Engineer

Slovakia or Poland

The Voice Optimization team delivers product support, consulting, and internal tools development for next-generation DevOps practices in the Voice & Contact Center Services space. Working at the cutting edge, we build and support a platform of technologies and tools that deliver Voice solutions in collaboration with our internal and external partners. Join us as a Senior DevOps Engineer on our Voice Optimization team to do the best work of your career and make a profound impact.

What you’ll achieve

As a Senior DevOps Engineer, you will deliver products and improvements for a changing technology environment. Working at the cutting edge, you will craft and develop solutions for Voice platforms (Avaya), CI/CD systems, deployment automation, cloud migrations, and business process automation — all with the most sophisticated technologies, tools, software engineering methodologies and partnerships.

You will:

  • Identify automation opportunities within our Voice systems and tools

  • Develop and deploy automation scripts to streamline manual processes

  • Capture and research telecom data to find trends and identify monitoring/alerting opportunities

  • Create integrations between telecom systems and databases to capture and log events

  • Work with business process owners to automate workflows and integrate them into the DevOps CI/CD platform and other tool offerings; develop and implement strategies to improve organizational KPI's through automation of existing tools and processes

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Experience with scripting languages in Windows and Linux (PowerShell/Python/Shell scripting)

  • Experience with Web APIs (REST or SOAP) 

  • Ability to write and debug SQL Server queries

  • Analytical and problem-solving skills 

  • Ability to communicate and translate needs to technical solutions

Desirable Requirements

  • Familiar with production engineering or SRE practices

  • Bachelor’s degree or equivalent with 8 to 12 years of validated experience in testing/coding/IT software

Salary starting from in Slovakia: 4000 EUR gross monthly

Benefits in Slovakia:  

Private employee gym 

Private medical care

Sick days

Access into our Learning studio – more than 1,000 online trainings 

Extra vacation 

To see the full list of benefits, click HERE.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.


Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)


Brief description of the company

Dell Technologies has been active in Slovakia since January 2003. We started as a center for sales and customer support and over the 17 years we have transformed into a global business center that is the financial hub of Dell Technologies.
We provide a wide range of services IT, finance, marketing, sales, technical support and support business operations - globally. Come see why talented, forward-thinking people come here to take flight.

Number of employees

1000 and more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava


Kontaktná osoba: Dell Recruiter
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