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Global IT Training Leader

Dell

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 900 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Why do Dell Technologies customers remain Dell Technologies customers? It’s because of our consistently high levels of customer service. Our IT Technical Analysis team is the focal point of this commitment. We provide technical support and training to PC and PC network users. Known for our versatility across the technical spectrum, we use hardware and software tools to solve problems while supporting, installing and maintaining PCs, LANs, server hardware, operating systems, software and related-IT sanctioned peripherals

Join us to do the best work of your career and make a profound social impact as a Global Training Leader on our team in Slovakia.


What you’ll achieve
Develop a set of tools for end user education on Technology, usage of new tools and increase performance of end users based on usage of tools and applications at full potential.
You will:

  • Set and maintain a catalog of trainings for end users.

  • Engage all regions and countries IT leaders to deliver same trainings and information everywhere.

  • Train the trainers


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Knowledge on the IT environment and in deep knowledge of the tool suits we use and will use at Dell Technologies.

  • High level of knowledge on Microsoft Operating systems and Office suits.

  • Good communication skills with high level of English.

  • Capacity to analyze data to find out end users gaps.

  • Great capacity for empathy with end users and heard from them about their issues. 

Salary starting from: 1 900 EUR gross monthly


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 10 June 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

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Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

Dell Technologies has been active in Slovakia since January 2003. We started as a center for sales and customer support and over the 17 years we have transformed into a global business center that is the financial hub of Dell Technologies.
We provide a wide range of services IT, finance, marketing, sales, technical support and support business operations - globally. Come see why talented, forward-thinking people come here to take flight.

Number of employees

1000 and more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava
http://www.dell.com/careers/slovakia