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IT Tools Product Specialist


Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 3 000 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

We are transforming Marketing at Dell. Come join the best and the brightest to bring “Personalization at Scale” vision to life. Leveraging Dell Technology intellectual property, we are building one of the worlds largest customer data lake bringing billions customer contacts and data together to drive our #digitaltransformation.

Join us as DB Product Specialist in Data & Platform Management team in Bratislava or remote.

What you'll achieve

Product Specialist within a global Data & Platform Management team supports integration needs with Marketing Automation Platforms. Gather data & platform Integration requirements cross-region and cross-segment, analyze and define business needs and assist in developing appropriate solutions. Develop expertise on available configuration and integration levers. Implement required changes to a set of critical marketing tools, to meet customer data quality, transport or availability goals. Control and analyze integration processes, articulate recommendations to achieve better overall quality and improve business output.

Key Responsibilities

  • Product expertise and support for a set of critical Customer Datasets / Data Management tools and Marketing Automation Platforms, data literacy - act as subject-matter expert on data & processes of assigned platforms

  • Validate IT deliveries, support regular UAT of data sets, analyze integration needs, identify gaps, formulate solutions, implement required configuration changes

  • Help creating & enforcing data & process governance around Customer Data platforms, work with leadership to develop and administer reports on application and process usage

  • Work with Marketing Product Owners to define and analyze problems

  • Consider the implications of business solutions to the current and future environment

Essential Requirements

  • 6+ years in high complexity data analysis - excellent SQL knowledge

  • Strong Business Acumen - you'll work with Consumer & Small Business focus

  • Proven experience in CRM or Customer-related data management / analytics / process management / Marketing Automation Platforms

  • Previous experience in Process Analytics or Tool Management

  • Strong communication, written and verbal presentations in English

Desirable Requirements

  • Experience with Marketing Automation platforms and overall marketing acumen

  • Experience in global or remote Services/Business support type of environment

Salary starting from: 3 000 EUR gross monthly

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Dell Technologies Slovakia is supporting the whole EMEA region plus the main financial hub of Dell Technologies globally thanks to more than 2500 team members. Join us and become a part of what’s next in technology, starting today.


Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)


Brief description of the company

Dell Technologies has been active in Slovakia since January 2003. We started as a center for sales and customer support and over the 17 years we have transformed into a global business center that is the financial hub of Dell Technologies.
We provide a wide range of services IT, finance, marketing, sales, technical support and support business operations - globally. Come see why talented, forward-thinking people come here to take flight.

Number of employees

1000 and more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava