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IT Vendor Manager


Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 2 600 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Dell’s Vendor Management Office is hiring an IT Vendor Manager to manage a pipeline of large expenditures with the objective to ensure accuracy, completion and reduce costs. The vendor base is comprised of more than 300 vendors, each with separate commercial contracts and terms for renewals, payment terms, etc.

What you'll achieve

You will work with leadership in setting operational objectives and implementing strategic initiatives for the Vendor Management Organization. You will act as a subject matter expert on vendor matters, and as a coach or mentor to junior professionals

You will:

  • Manage global vendor relationships

  • Develop priorities and enlist support for action around upcoming renewals, along with assigning needed work to others within team, IT and wider Dell organization

  • Work directly with vendors to resolve issues and research agreements terms and payment details

  • Establish and maintain an effective communication channel with vendor organizations to increase efficiencies, reduce costs and strengthen customer service

  • Ensure vendors deliver on key metrics such as timeliness, quality, productivity, and customer satisfaction

  • Collect, analyze and report on vendor performance trends. Develop process for continuous improvement of SLA reporting with vendors

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Bachelor’s degree in Law, Supply Chain or equivalent

  • 6+ years of vendor management focused on IT or negotiation experience, with budget impact

  • Expert project management skills with the ability to manage multiple projects and meet deadlines on a continuous basis

  • Intense focus on details and accuracy; intellectual curiosity, ability to drive for results and closure

  • Creativity and tenacity in identifying new areas to eliminate or reduce costs

  • Confidence and assertiveness when engaging with outside vendors

Desirable requirements

  • Knowledge in payment systems and process to include Ariba, Oracle, etc., to work payments through complete process within Dell and be able to troubleshoot issues and resolve

  • Direct experience managing IT Software vendors, including SaaS vendors and/or, direct experience managing IT Consulting/Systems Integration vendors, and/or IT Staffing vendors

Salary starting from: 2 600 EUR gross monthly

Here’s our story; now tell us yours (heading 2, bold)

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Dell Technologies Slovakia is supporting the whole EMEA region plus the main financial hub of Dell Technologies globally thanks to more than 2500 team members. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.


Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)


Brief description of the company

Dell Technologies has been active in Slovakia since January 2003. We started as a center for sales and customer support and over the 17 years we have transformed into a global business center that is the financial hub of Dell Technologies.
We provide a wide range of services IT, finance, marketing, sales, technical support and support business operations - globally. Come see why talented, forward-thinking people come here to take flight.

Number of employees

1000 and more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava