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Data Privacy Sr. Analyst

Dell

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 650 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

In today’s digital world, Customer data is quickly turning into the most precious business asset. Our ability to leverage customer data is however dependent on earning and keeping customers’ trust, ensuring customer preferences are honored while delivering high value experiences across Dell Technologies’ portfolio.

Join us as a Privacy Senior Analyst on our Marketing Strategy & Operations team to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Privacy Senior Analyst, you will be part of the Global Dell Privacy Center of Excellence. The Privacy Senior Analyst manage privacy requests and investigations from customers from all over the world.

You will:
> Manage suppression mailbox and process opt out and suppression requests received on daily basis
> Review customer requests and perform suppressions in Preference Management Center (PMC) tool
> Identify complaints, open investigations and perform first level of investigations
> Identify trends and provide recommendations on improving customer experience
> Identify opportunities for automation and process improvement

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Number of years of experience

3

Personality requirements and skills

Essential Requirements:
> Strong interest in privacy laws and regulation
> Good analytical and organizational skills with attention to details
> Experience writing/running SQL queries
> Knowledge of MS Office especially advanced MS Excel
> Good communication skills

Desirable Requirements:
> Experience with Project management

Advertiser

Brief description of the company

Dell Technologies has been active in Slovakia since January 2003. We started as a center for sales and customer support and over the 17 years we have transformed into a global business center that is the financial hub of Dell Technologies.
We provide a wide range of services IT, finance, marketing, sales, technical support and support business operations - globally. Come see why talented, forward-thinking people come here to take flight.

Number of employees

1000 and more employees

Company address

Dell s.r.o.
Fazuľová 7
811 07 Bratislava
http://www.dell.com/careers/slovakia