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Office Administrator - Dyson

CPM International Telebusiness SLU

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 500 EUR/monthMeal vouchers & commuting allowance.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for a passionate Administrator to join the existing Dyson Office Administration team. The ideal candidate for this position will have a passion for administrative tasks, high attention to detail and accuracy in produced work.

What you will achieve:
- Manage daily admin tasks such as assisting the team with queries, updating sickness and absence, preparing agreements, sanctions, revokes and other requested documents
-Preparing and assisting with payroll and follow up on payroll issues.
-Preparing and managing the Dyson team benefits where applicable
-Conduct Policy training and systems training for new starters as well as ongoing refresher training for current employees. As well as ongoing Admin training for Team leads, Coaches and Trainers where needed.
-Produce and provide admin related reports to the leadership team as well as assisting on general reporting tasks on request
-Manage the onboarding, absence and leavers paperwork for colleagues within both Barcelona and Slovakia supporting Team Leaders and Human Resources.
-Assist in the production of staff scheduling, including preparing intraday reports on roster adherence
-Identify, analyse and interpret trends or patterns on performance deviation issues/challenges and advise management
-Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results
-Assist in ad hoc administration projects and client visits/projects as needed

Employee perks, benefits

What you can expect from us:
- Start Date: ASAP
- Full-time permanent contract (40 hours/week).
- Schedule: Monday - Friday from 9 am to 6 pm.
- Competitive salary.
- Fully covered 5 EUR/ per day meal voucher.
- Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office).
- Paid 5 extra days (contingency days) per annum in case of emergencies and short-term absence.
- "Refer a friend" benefit – the opportunity to receive a financial bonus when referring a friend for an open vacancy.
- Being part of a constantly growing company & team, with endless opportunities for career development.
- A modern, international & friendly working environment – outstanding work location and facilities in our brand new office in Bratislava.
- Join our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!
- Location: Bratislava, Slovakia

Information about the selection process

If you want to apply, please send us your CV in ENGLISH.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

We look forward to receiving your application!

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) and Slovak - Advanced (C1)

Personality requirements and skills

What we look for:
- Have Functional/Technical Skills: must possess strong quantitative, analytical and technical aptitude skills.
- Be resilient: the ability to work under pressure, meet deadlines and be accountable for performance is a must.
- Effectively manage your time: must be able to multi-task, be detail-oriented and demonstrate strong organizational skills.
- Be Interpersonal: must demonstrate excellent interpersonal skills with all levels of organizational customers and team members.
- Have excellent written communication: you’ll demonstrate that you can effectively, accurately and concisely convey thoughts and concepts into actionable work plans.
- Be a Problem Solver: you will seek solutions that work for the team and the client.
- Deal well with Ambiguity: ability to adapt and excel as a team player in a fast-paced and change-oriented environment.
- Work well alone and under pressure: Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time.
- Minimum intermediate skill-level in Excel and a good working knowledge of Microsoft Office applications.
- Ideally at least 1 year in Contact Centre performance measures and reporting applications.
- Knowledge of WFM tools a plus.
- Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy.
- High level of English and Slovak.
- Previous experience with HR/administrative tasks.

Advertiser

Brief description of the company

CPM International are an award-winning contact centre with a global footprint.

We deliver inspired customer experience solutions to our clients. CPM International offers a global network of agency expertise.
We are a diverse, global company that offers our employees superb opportunities to move across the business and around the globe. We have offices across the world including Spain, Ireland, and Malaysia.
CPM International are industry leaders with a proven track record and a wealth of experience.
We collaborate with some of the world's most dynamic brands helping to deliver first-class customer-focused solutions. Our clients include – Dyson, New Balance, Harley Davidson, Lee Wrangler and Colgate. We have 27,500 employees worldwide.

Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

Number of employees

1000 and more employees

Contact

Contact person: Sarah Muzzall
E-mail: send CV