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Inside Sales Representative with a Fluent Level of German

CPM International Telebusiness SLU

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 933 EUR/monthperformance bonus (up to 10.000€) Home working allowance 50€/month Meal contribution 100€/month
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

“This position will be working from home, anywhere in Slovakia”


Our client has a long history of innovation and leadership in many scientific industries, focusing on chemical analysis and diagnostics. They are relied upon by scientists and researchers worldwide for their cutting-edge instruments, consumables, services, and software that address all elements of laboratory management. We are searching for an astute, well-organised and experienced Inside Sales Representative to join our team.


The successful candidate will be responsible for selling services to customers through outbound and inbound telephone sales activities. The key focus will be on the outbound sales of on-demand services contracts as well as assessing customers’ needs for maintenance and repair services for their in-house laboratory equipment. Consequently, this role carries a target quota. Interpretation of customer needs is vital and will lead to the active creation of business opportunities into a credible sales funnel. Customer needs will be identified through active prospecting of the market whilst maintaining existing customer relationships.


► What will you be doing?

- Responding to customer enquiries, emails, web contacts, and orders as well as being involved in order fulfilment and post-sales related activities
- Performing inbound and outbound telephone activities and managing our customer database
- Managing your own sales funnel
- Providing pricing & availability, parts identification, order status, and proof of delivery assistance to customers
- As an integral member of the sales team, you will be working together with several internal departments (such as customer care, engineers, PO booking centre as well as field staff) focusing on acquiring new customers and retaining & growing the existing customer database
- Interpreting customer needs and proactively working to fulfill those needs
- Actively creating business opportunities and representing the brand through every customer interaction

Employee perks, benefits

► What do we offer?

- Full-time permanent contract
- Schedule: Monday-Friday 9 am-6 pm
- Base salary up to 25.000€ gross per year (includes home working allowance in the amount of 600€ per year and restaurant card allowance in the amount of 1200€ per year) plus performance bonus (up to 10.000€)
- Extensive initial & ongoing training
- Interview conducted via video call using Microsoft Team
- Start Date: ASAP

Information about the selection process

If you want to apply, please send us your CV in ENGLISH language.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

For full list of currently open positions visit here: www.cpm-careers.com

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) and German - Advanced (C1)

Other knowledge

SalesForce - Advanced
CRM systems - Advanced
SAP ERP - Advanced

Experience in the position/sector

Account Management, Sales, Business Development

Personality requirements and skills

► What are we looking for?

- Be fluent in German and English (verbal & written)
- Demonstrable effective communication and negotiation skills
- The ideal candidate would have a Bachelor’s/Master’s degree
- Previous account management experience would be an advantage
- Excellent technical knowledge and strategic sales skills
- Ability to build rapport and demonstrate credibility to build the customer relationship
- Strong organisation and time-management skills
- Ambition and willingness to work hard to improve, grow and build your sales knowledge
- A proactive approach and a strong team spirit
- High level of motivation with a drive to meet and exceed targets
- Experience with laboratories and/or analytical instrumentation would be a plus
- CRM system experience is a huge advantage
- SAP experience is a plus

Advertiser

Brief description of the company

CPM International are an award-winning contact centre with a global footprint.

We deliver inspired customer experience solutions to our clients. CPM International offers a global network of agency expertise.
We are a diverse, global company that offers our employees superb opportunities to move across the business and around the globe. We have offices across the world including Spain, Ireland, and Malaysia.
CPM International are industry leaders with a proven track record and a wealth of experience.
We collaborate with some of the world's most dynamic brands helping to deliver first-class customer-focused solutions. Our clients include – Dyson, New Balance, Harley Davidson, Lee Wrangler and Colgate. We have 27,500 employees worldwide.

Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

Number of employees

1000 and more employees