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Customer Support Specialist with German language

CPL Jobs s.r.o.

Information about the position

  • Place of work: Bratislava, Slovak Republic
  • Basic wage component (gross) and other rewards: From 1350 Eur/Gross depends on the experiences
  • Contract type: full-time

Job description, responsibilities and duties

Job description

This is a great opportunity for german speakers to utilize the language knowledge and become part of an international company.

Responsibilities:

 

  • Daily communication with german speaking customers and business partners (in German language)
  • Providing information and replying to customer requests (via phone, emails and social media channels)
  • Responsibility for keeping customer records safe and up to date
  • Communicating with other team members and internal departments
  • Collecting customer feedback into internal database for Marketing needs

 

Requirements:

 

  • Excellent written and oral communication skills in German
  • Good usage of English for internal communication (required level B2)
  • Ability to handle more complex product lines and customer inquiries
  • Demonstrated problem solving and decision making skills
  • Effective time management and organizational skills
  • Experience with PCs, including MS Windows Operating System and the Internet Experience with any CRM tool is an advantage

 

Brutto base salary will depend on the working experience, professional qualification and skills of the candidate. The advertised amount is minimum salary which can be offered for this role and does not include bonuses, benefits or variable part of the salary.

Not a good fit for this position? Refer us a friend we successfully place and receive 180/300 EUR shopping voucherFor more information contact me at [email protected]

 

 

Benefits:

 

  • 13th salary
  • Performance-based bonus up to 110%
  • Extra contribution on lunch vouchers
  • Cafeteria benefit system
  • 5 Sick days per year
  • Home Office possibility

 

Candidate's agreement about protection of personal data:

 

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter CPL) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Expected date of completion of the selection process

22 July 2022 (there are still 21 more days)

Company on whose behalf the position is being filled

Our client is an international FMCG company located in Bratislava.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

Advertiser

Brief description of the company

At Cpl, we like to inspire our employees to develop, take up new challenges and achieve success. We value a lot positive working atmosphere, respect, and high quality of business relations. Therefore we have been successfully operating for 30 years and we are still developing our footprint globally.

We cooperate with global leaders in their industries, and our slogan, Work the Future, motivates us to continuous development and openness to new things. Our goal is to find the best talents for our Clients, and our Clients to find excellent employees who will help them in times of transformation.

Cpl has a huge national reach, we are headquartered in Dublin and have 48 international offices including Slovakia, Poland, Czech Republic, Germany, UK and the United States, providing maximum support to our customers around the world. We regularly leverage this network to identify and source top global talent. In early 2021, Cpl became a subsidiary company of Outsourcing Inc., a leading human resource solutions business, headquartered in Tokyo, Japan.

In 2022 we have major growth plans for the Slovak Branch and are already in the process of increasing the existing structures. If you are interested in being part of our development, we would be happy to hear from you.

Currently, we are seeking for a Recruitment Consultant to join our team in Bratislava.

The company is a holder of a licence to offer recruitment services.

Number of employees

10-19 employees