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Passenger Support Specialist with French or Italian Language with Relocation to Szczecin, Poland


Information about the position

  • Place of work: Szczecin, Poland
  • Basic wage component (gross) and other rewards: 5,55 - 8,2 EUR/hourTrade license/civil contract Hourly wage depends on language level
  • Start date: asap
  • Contract type: trade licence

Job description, responsibilities and duties

We are looking for a Passenger Support Specialist with French Language willing to relocate to our beautiful city Szczecin in Poland.
Looking for a job with languages with flexible working hours? worries! We've got you covered! :D

Your daily tasks will include:
• Assisting passengers,
• Supporting them with travel difficulties,
• Providing information via: incoming calls/chat/e-mail on issues related to baggage, ticket reservations and flight rescheduling as well as handling complaints

You will become a part of a global organisation.
Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.

Employee perks, benefits

We offer:
• Attractive salary
• Flexible working hours between 9:00 and 22:00 Monday to Sunday- you decide when and how many hours you would like to work!
• Private Medical Care
• Life insurance
• My benefit at cafeteria
• Modern workplace in the heart of Szczecin
• Team-building events (including pizza day, fruit day)
• Fully paid training to prepare you for direct contact with customers
• Team leader support at every stage of cooperation
• Coaching, mentoring to improve your qualifications

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Italian - Upper intermediate (B2) or French - Upper intermediate (B2)

Personality requirements and skills

• Knowledge of French or Italian at minimum B2 level
• English is required for the training and internal communication
• Having a valid passport to work in Europe
• Availability to work from our office (Szczecin, Posejdon); we will support you with the relocation and provide a very attractive relocation package!
• Communication skills and attitude towards working with people.
• High personal culture and customer orientation
• Ability to use Windows operating system and MS Office
• Commitment and motivation to work - together we can achieve more!


Brief description of the company

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Number of employees

150-199 employees