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German Support Specialist

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 400 - 1 700 EUR/monthfinal salary depends on the skills and experience of the candidate
  • Start date: upon agreement
  • Contract type: full-time, part-time

Job description, responsibilities and duties

Are you always able to find the best solution? Do you enjoy offering people helpful advice? And most importantly, do you LOVE to be among people with similar interests?

If you just answered “JA, NATURLICH”, then we are looking for YOU!

We are looking for enthusiastic GERMAN speakers, who would like to practice their language skills at work and would be excited for a back-office kind of interaction with our clients. If you “DEUTSCH SPRICHST”, have fast fingers for online chatting and email communication and would prefer to socialize with strangers from the comfort of your own home while sitting in front of PC just in your sweatpants (Don’t worry, no one will see!), then we would be thrilled to welcome you into our TEAM!

All you need is wunderbar German and decent English. Moreover, willingness to help others is always a plus in our team.

If you are talented and eager to learn with excellent German skills, we will help you to overcome the technical challenge and provide you the option to develop your skills.

Now let’s see what your tasks would look like:
• Resolving PC issues by providing solutions to the clients via email and chat
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability
• Communicating with clients in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction
• Learning and gaining knowledge of our processes

Employee perks, benefits

We have more to offer:
• Look after your future with voluntary medical plan and life insurance
• 100% sick leave reimbursement
• Extra days of paid holidays and paid leave above statutory minimum
• Join a supportive team who help each other and run various events (bowling, volleyball tournaments, Christmas party, Secret Santa and many more)

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Fluent German (C1) and advanced English (B2)
• Be proficient in troubleshooting technical issues in Hardware/PC/Console environment
• Active gaming experience is nice to have
• Friendly personality, be a team player
• Positive attitude, be self-motivated and proactive

Advertiser

Brief description of the company

Concentrix is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands. With a presence in more than 40 countries and a staff of more than 225,000 members who collectively speak 40+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.
Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction.
Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com

Number of employees

150-199 employees

Company address

CONCENTRIX SERVICES SLOVAKIA s. r. o.
Polus Tower 1, Vajnorská 100/A
831 04 Bratislava - mestská časť Nové Mesto
https://www.concentrix.com/about/