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Relationship Manager

Slovakia,Bratislava | Job Req ID 22500821

Who we are

Citi is a global bank with more than 200-year history. Citi is active in the Czech Republic over 30 years and has built a firm position in the segment of corporate and commercial banking. Citi is a valuable partner for Czech companies which are exporting or expanding abroad. Thanks to Citi’s presence in 95 countries, Citi is able to help the companies with international ambitions by providing innovative banking products and in gaining access to international capital markets.

Citi Commercial Bank Slovakia (CCB SK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to local businesses within annual revenue ranging from €10million to €2bn. We also serve the subsidiaries of our international clients. We are focused on providing commercial banking solutions to our clients across various industries, helping them manage their finance from one location with various digital, automated and simplified solutions.

This new and exciting Relationship Manager role has come on back of growth of the CCB SK and further growth opportunities, and will be reporting to the Country Business Head of Slovakia.

You will be responsible for maintenance of part of the existing CCB SK portfolio and new customer acquisitions and will also drive structuring of transactions and x-selling of various products of Citi with assistance of product partners. The overall objective of this role is to act as a trusted advisor to our existing and future clients by offering sustainable solutions.

What you will be doing?

  • Self-originate new, multi-product and multi-country client relationships for CCB SK, and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks or risks;
  • Strategically engage with clients and maximize ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
  • “Be the Best” for our clients’ by understanding and delivering on clients’ holistic treasury and strategic agenda. Be responsible for Client-level planning, budget and revenue responsibilities. Identify cross-sell opportunities to deepen and increase share of wallet;
  • Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams, RM Associates on a daily basis, other CCB structures across the globe
  • Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform;
  • Administrate the credit relationship of clients, coordinate and supervise the entire process, ensuring the proper application of policies and institutional processes.
  • Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met;
  • Ensure compliance with regulatory requirements and Citi's policies / guidelines at all time;
  • Develop and build strong relationships & engagement with key business partners to be able to deliver a solution to the client.

What we are looking for?

  • The individual should have 5-8 years of client facing experience in a financial institution;
  • Sound knowledge of banking, treasury / lending / markets products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients;
  • Experience in Commercial / Corporate or Investment / Relationship Banking;
  • Advanced analytical and credit skills enabling structuring complex transactions;
  • Sales, presentation and communication skills. Focus on first class service quality;
  • High level of self-motivation;
  • Intermediate to advanced proficiency in Microsoft Office
  • Bachelor’s/University degree, Master’s degree preferred
  • Advanced English language knowledge and native Slovak/Czech

What’s in it for you?

  • We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all
  • We ensure regularity of 1:1 dialogue to monitor and support both management of the client portfolio and to identify personal and professional growth opportunities via an Individual Development Plan.
  • You will have the privilege of meeting the decision makers at world class corporate clients of Citi globally and partnering with them to achieve their goals.
  • You will benefit from a culture of innovation and investment from arguably the world’s best transaction services bank to support your sales efforts
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