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Receptionist - Dúbravka (Start ASAP)

British International School Bratislava

Information about the position

  • Place of work: Pekníkova 6, Dúbravka
  • Basic wage component (gross) and other rewards: min. 1000 / month
  • Start date: by agreement
  • Contract type: full-time

Job description, responsibilities and duties


• To screen phone calls, emails, enquiries, requests and handle them when appropriate.
• To meet and greet visitors to school.
• To provide high level of confidentiality in all aspects of work.
• To assist people in a helpful and diplomatic manner.

Day to Day Operation

• Providing an efficient, professional and friendly reception service for school (dealing with telephone, email as well as face to face inquiries to parents, pupils, customers).
• Providing customer service and initial information about the school if Admissions Team Members are not available.
• Receiving and making telephone calls.
• Providing office support related to pupils’ registration including entering morning absences/early leavers, finding out reasons for absenteeism.
• Dealing with all correspondence (Omega), in paper and electronic form including issuing school certificates or confirmations.
• Dealing with requests from members of staff, parents to teachers and vice versa; following up requests/passing on to relevant members of staff.
• Assisting in organizing parents/teachers meetings and be present at PT interviews based on duty - to be shared with colleagues.
• Providing students, parents and school staff with all relevant information regarding school.
• Issuing absent sheets, fire drill sheets, weekly End of day registers for Primary teachers or any relevant documents (only as a cover duty).
• Taking decisions within agreed procedures and showing initiative in the identification and resolution of problems; referring any issues that cannot be resolved to the School Principal or Office Manager.
• Updating welcome TV screen, responsibility for keeping the Welcome Area tidy and clean during the day.
• Checking/opening school entrances/gates.
• Performing related duties as required.
• Be flexible and initiative.

Problems and decisions

• To deal with queries – and decide how to deal with the query.
• To use discretion in providing information both within and outside the school.
• To deal with parent queries – decide what action needs to be taken and by whom.
• To make decisions about priorities of the work to be produced.

Employee perks, benefits

• interesting international environment
• motivating salary
• other employee benefits

Information about the selection process

If interested in this position, we expect you to send us your motivation letter and CV (both in English) to contacts listed below by December 31st 2018.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Proficiency (C2)

Other knowledge

Microsoft Word - advanced
Microsoft PowerPoint - advanced
Microsoft Excel - advanced
Microsoft Outlook - advanced

Number of years of experience


Personality requirements and skills

• Experience with administrative post within an English language environment would be an advantage
• Customer oriented approach
• Excellent communication skills
• Ability to look at situation from several points of view
• Persuasive with details and facts
• Delegate responsibilities effectively
• High comfort level working in a diverse environment
• Confidentiality, tact and diplomacy
• The ability to work effectively as part of a team and to relate positively with other people


Brief description of the company

Nord Anglia Education is the world’s leading premium school’s organisation. Our family of 63 schools across 29 countries is united by a common philosophy - to be ambitious for our students, people and schools. We believe there is no limit to what our students can achieve and our approach supports every child to succeed academically, socially and personally.

Number of employees

100-149 employees

Company address

Súkromná spojená škola British International School Bratislava
Britská medzinárodná škola, Pekníkova 6
84102 Bratislava