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Payments Business Analyst

British Airways

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: From 1 750 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Over the last year, the airline industry has faced some unprecedented challenges. Here at British Airways, we’ve taken the opportunity to reevaluate what we do, and how we do it. With responsibility for enabling customers to pay using their preferred payment method, safely and in a controlled way at a sustainable cost, our Payments team is playing a central role in our evolution.

When the world changes, it leads to a demand for brand-new thinking, a keen eye for detail and future-ready operations. It creates new challenges. And it opens up opportunities like this. Join us as a Payments Business Analyst, and you’ll structure and define payment solutions to ensure we achieve our all of our business objectives.

What you’ll do

Bringing together established knowledge and skills with a fresh hunger for success, our team in Bratislava is an offshore commercial hub. It’s where real transformation happens. As a Payments Business Analyst, you’ll gather information to analyse business problems thoroughly, identifying any opportunities for change and improvement.

Your responsibilities will include:

• Identifying the most appropriate solutions to business problems alongside our design and development teams, and external partners
• Capturing requirements and linking any costs to business objectives and benefits
• Determining the feasibility of new payment instruments and updating our payment strategy
• Educating internal groups on payment solutions and business impacts, and taking the lead on cross-functional payment projects

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Who we look for

Self-motivated with the ability to navigate complex environments with multiple stakeholders, you’ll be a skilled communicator who can build solid relationships and work well under pressure. We’re a British flagship, so strong English language skills are important, and you’ll bring the kind of can-do mindset that will inspire positive change.

You should be:

• Educated to degree level, or have an equivalent level of experience
• Experienced in working on large-scale IT projects and implementing change in global organisations
• Fully aware of all payment service regulations, including the Payment Services Directive
• Commercially astute, ideally bringing an awareness of airline economics and relevant sales, distribution and revenue management processes
• Able to develop strategies, policies and frameworks and provide complex analysis to drive fact-based decision making

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Brief description of the company

British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally-located airports.