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Koordinátor a analytik doručovania

Bolt Services SK s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: From 1 300 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Due to the rapid growth we have been experiencing, our Bolt Food team is expanding. We are looking for a motivated Operations Coordinator to join the Bolt Food team in Bratislava. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform. You will be focused on executing operational processes as well as short-term projects.

To succeed in this role a person must be smart, work hard, and be focused on execution and achieving business results in a simple yet smart way.

Your daily adventures will include:
-Working closely with the courier operations specialists on daily tasks and short-term projects
-Ensuring high level of courier quality, enforcing quality standards
-Registering new couriers, verifying documents, eligibility etc.
-Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants
-Solving incoming issues from couriers and fleets

We are looking for:
-Have 1 year of experience in an analytical position
-Have a data-driven analytical mindset (good Excel skills are a plus)
-Amazing negotiation and communication skills in English and Slovak
-Be a hustler, not stopping after 20 obstacles a day
-Be passionate about new technologies and food tech
-You will get extra credits for:
-Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
-Experience in product launches or running a business

Why you’ll love it here:
-Play a direct role in shaping the future of mobility.
-Impact millions of customers and partners in 500+ cities across 45 countries.
-Make your mark at one of the fastest-growing organisations in Europe.
-Work in fast-moving autonomous teams with some of the smartest people in the world.
-Accelerate your professional growth and enjoy unique career opportunities.
-Get a rewarding salary and stock option package that lets you focus on doing your best work.

Employee perks, benefits

Competitive benefits + Employee Stock Options

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Slovak - Proficiency (C2) or English - Advanced (C1)

Other knowledge

Microsoft Excel - Advanced


Brief description of the company

Bolt is the leading European mobility platform that’s focused on making urban travel more affordable, convenient and responsible.
Bolt has more than 50 million customers in over 40 countries across Europe and Africa. The company offers a range of mobility services including ride-hailing and car-sharing, micromobility with e-scooters and electric bikes, and food and package delivery.
All Bolt rides in Europe are 100% carbon-neutral as part of Bolt’s Green Plan, a long-term commitment to reduce the ecological footprint of the company.

Number of employees

1000 and more employees