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Account Manager - Engagement

Bloomreach SK s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 500 EUR/monththe salary starts from 2500€ (60% + 40% commissions)
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

We are Bloomreach, an internationally renowned Digital Experience Platform. We are currently valued at $900M, after a $150M investment and acquisition of Exponea, the #1 CDP on G2crowd. We work with global e-commerce leaders and other top companies from all over the globe.

Currently expanding our Account Management team, we’re looking for a new colleague as Account Manager (AM) to manage the EMEA portfolio. Your salary starts at 2500€ (60% + 40% commissions) and you can work in one of our Central Europe offices or from home on a full-time bases. Could you be the one?

The job of Account Manager is to:

own the relationship with key accounts,
ensure renegotiation of contracts at point of renewal,
identify upsell and cross sell opportunities.

In this role you will be responsible for:

day to day account management,
qualification of new opportunities within existing accounts,
high-level product demonstrations,
being the Subject Matter Expert (SME) for all Engagement CDP solutions and services.

This role reports directly to the VP of Account Management. 

Responsibilities: 

- Own a portfolio of existing accounts and take responsibility for their retention and growth (cross-and upsell).
- Identify upsell and cross sell opportunities within existing accounts.
- Proactively own renewals in key accounts in cooperation with the Customer Success team.
- Succeed in a team selling environment, partnering with solution consultants for maximum account penetration and coverage.
- Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings.
- Stay abreast of industry changes and trends.
- Confidently communicate the CDP value proposition.
- Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations.

Qualifications:

- Ideally 3+ years of quota carrying experience in online media, selling software or software-as-a-service (SaaS).
- Good knowledge of online marketing/internet marketing.
- Strong technology skills. Must be able to credibly discuss digital marketing topics.
- Able to successfully negotiate and close deals at C-level.
- Ability to work and sell in a highly collaborative teamed environment.
- Proven track record meeting and exceeding revenue quota in an account retention and upsell role.
- Detail oriented, relationship-building skills, and a focus on a high level of customer service.
- Excellent written and verbal communication skills, including high calibre presentation skills.
- Positive attitude and “love of selling”.
- Needs to be highly charged, enthusiastic and driven to succeed.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Master's degree)

Language skills

English - Advanced (C1)

Experience in the position/sector

3

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Brief description of the company

Bloomreach is the leader in commerce experience™. Our flagship product, Bloomreach Experience, is the only digital experience platform that utilizes the full spectrum of commerce data, from product to customer, alongside content management capabilities, and AI-driven search, merchandising, and personalization in one flexible, API-first platform. We serve over 700 global brands including Albertsons, Staples, Bosch, Puma, FC Bayern München, and Marks & Spencer, and power $200 billion in digital commerce experiences annually.

Our mission for our team is to make careers at Bloomreach the most impactful professional experience of people’s lives. Bloomreach is committed to a diverse and inclusive workplace. At Bloomreach we have created a safe space and actively encourage Bloomreachers to bring their whole selves to work, embracing what makes each person in our company unique.

Find more about us at: https://exponea.com/company/careers/

Number of employees

500-999 employees