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Customer Support for Romania - native speaker

Berlin Brands Group a.s.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 350 EUR/month1000 EUR fix + variable amount around 350 EUR/month
  • Start date: Upon Agreement
  • Contract type: full-time

Job description, responsibilities and duties

Responsabilități:

- Serviciului clienți prin telefon și email, rezolvarea reclamațiilor și oferirea informațiilor despre produse, etc.
- Cunoașterea foarte bună a magazinului online (descrierea produselor, prețuri, etc.)
- Procesul de vânzări și canalele de vânzare optimizate
- Responsabilitatea de a atinge obiectivele noastre

Employee perks, benefits

- Dobândire experiență în comerț electronic și e-marketing
- Achiziționarea produselor noastre la un preț redus
- Salariu competitiv
- Un mediu de lucru atractiv in centrul istoric al orașului Bratislava
- Muncă atractivă și provocatoare
- Oportunități de carieră pe termen lung
- Ne deosebim de concurență prin faptul că suntem o echipă compusă dintr-un personal tânăr și entuziast, pentru care locul de muncă înseamnă în același timp și multă distracție.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Romanian - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Berlin Brands Group (BBG) has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies. We love brands and products!

Who we are:

BBG creates, builds, buys, and scales consumer brands globally. Within the last 16 years we have created and built 14 own e-commerce brands in the areas of kitchen appliances, garden & living, sports and consumer electronics. Our largest and best-known brands are Klarstein, auna, blumfeldt and Capital Sports.

Since 2020, we have been buying e-commerce brands and scaling them globally through our more than 100 sales channels. By the end of 2021, we have acquired more than 40 brands and integrated them into our product portfolio.

Our passion for good products is reflected by the over 4,800 items we bring to our customers in 28 countries via the D2C (Direct-to-Consumer) model.

Our headquarter is in Berlin, however our more than 1000 employees work in many locations around the globe - from Europe, UK, USA, to Asia.

We have big plans and reinvesting in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and motivated colleagues like you to join us in shaping the DNA of BBG.

Number of employees

200-249 employees