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Customer Support for Romania (native speaker)

Berlin Brands Group a.s.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 1 000 EUR/month+ variable amount around 350 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties


- Serviciului clienți prin telefon și email, rezolvarea reclamațiilor și oferirea informațiilor despre produse, etc.
- Cunoașterea foarte bună a magazinului online (descrierea produselor, prețuri, etc.)
- Procesul de vânzări și canalele de vânzare optimizate
- Responsabilitatea de a atinge obiectivele noastre

Employee perks, benefits

- Dobândire experiență în comerț electronic și e-marketing
- Achiziționarea produselor noastre la un preț redus
- Salariu competitiv
- Un mediu de lucru atractiv in centrul istoric al orașului Bratislava
- Muncă atractivă și provocatoare
- Oportunități de carieră pe termen lung
- Ne deosebim de concurență prin faptul că suntem o echipă compusă dintr-un personal tânăr și entuziast, pentru care locul de muncă înseamnă în același timp și multă distracție.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Romanian - Advanced (C1)

The position is suitable for a fresh graduate



Brief description of the company

Berlin Brands Group (previously known as electronic-star a.s.) is an international house of brands from Slovakia with status of the unicorn. We successfully break the stereotypes by designing, developing and distributing our own products.

Inspired by the creative urban atmosphere of Berlin and excellence of German engineering, our passion is staying ahead of current trends with innovative products accessible to a wide range of customers.

WE ARE CREATORS We are producing and developing what we sell. 7,000 products and still counting! We´re always looking for new ways to elevate your experience. And what’s a better city to create in than the epicenter of culture in Europe, Berlin? Exactly...

WE ARE DESIGNERS Design in Germany matters. It means quality, but doesn’t need to come with a high price tag. Style and the drive for innovation is in our DNA. Our attention to detail and cutting edge techniques ensure we´ll always provide you with new trends and features to support your kitchen and home.

WE THINK GLOBAL 21 European countries, USA, China, Turkey. Based in Berlin and Bratislava, we truly believe this is just a beginning. A small company has transformed into a global brand by taking its award-winning products to new attractive markets. And still keeps growing!

Number of employees

200-249 employees

Company address

Berlin Brands Group a.s.
Grösslingova 6-8
811 09 Bratislava