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Junior Customer Care Specialist - Homeoffice possibility

Beneo, s.r.o.

Information about the position

  • Place of work: Galanta, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: 1 400 - 1 500 EUR/month
  • Start date: ihneď
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

Beneo is growing and we are looking for a new motivated team member with excellent problem-solving skills who can help our team to deliver an excellent customer experience and satisfaction. It does not matter if you are junior or senior.

In this role, you will manage the relationship in between Beneo and our end customers among Europe.

Its not just a boring customer care job, where you answer calls and messages all day long!

You'll work on things like:
- Creating interesting content to our Instagram, Facebook, Youtube and Tiktok channel
- Prepare customer centric articles and posts
- Providing product consultations, troubleshooting and compliance assistance
- Answering customers questions by messages, social media, chat or phone
- Share relevant customer feedback to help us improve our products and webshops - you will be the voice of our customers
- Daily e-mail communication with customers in English (or German), Slovak

Employee perks, benefits

- Contract type: Unlimited
- Stable Slovak company
- A small friendly group of colleagues
- Competitive salary
- Partly homeoffice

Information about the selection process

We are a small, but high enthusiast team. If you would like to play an important role in growing of our company Europewide, we want you!

If you want to do your best and to be proud of your own results, we want you!

Send us what makes you the best candidate! (Ideally your CV)

Expected date of completion of the selection process

30 June 2023 (there are still 20 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) or German - Advanced (C1)

Other knowledge

Microsoft Excel - Basic

The position is suitable for a fresh graduate


Personality requirements and skills

- Ability to think "Out of the box"
- Experience in customer care or claims management is an advantage
- Spoken and written English (or German) and Slovak is a must
- Spoken and written Hungarian is a big advantage
- Any other EU language skills are welcome
- Customer centric


Brief description of the company

Beneo ( is a stable Slovak fast growing ecommerce company and wholesaler of electric ride-on cars for kids, garden products, and special home appliances, operating in Central and Western Europe.


Contact person: Ing. Tomas Bergendi, PhD.
Tel.: +421904229890
E-mail: send CV