Customer Support Intern

We are looking for a part-time Customer Support Intern to join our Slovakia team.

Are you a university student seeking genuine work experience in the customer service and IT? Are you interested in promising career opportunities? Are you interested in learning more about helping companies meet their environmental objectives?

If so, this position might be your next step!

Internship Specifics:

- 12 months internship with possibility of extension (based on performance & availability)
- Start: Immediate
- Maximum 20 hours per week
- Salary: 7 euros/hour

Who you are:

You're a bachelor’s or master’s student in: information systems/computer science, engineering/science fields, communications, or computer-related training (proof of enrollment will be required)

- Are between 18-25 years of age
- Strong interest in customer service
- Are an enthusiastic learner & strong multi-tasker
-Excellent English written and verbal communication skills
-Proficiency in MS Office (excel, PowerPoint, Word, Outlook)
-Basic computer troubleshooting skills
-You are able coordinate your academic obligations with internship

What you´ll do:

-Provide on-time technical support to our Customers through our HelpMe Ticketing System through regular quality communication with our customers
-Become well-versed in our applications
-Partner with the Customer Relationship Managers and aligning with the customer’s long-term goals
-Participate in User Acceptance Testing for updates in Benchmark applications
- Develop and maintain a solid understanding of business processes and customer enquiries
- Work with different departments such as the product development team to evaluate potential solutions

- MultiSport Card
- 100% home office
- Same month salary
- Tight-knit team
- Business travel opportunities
- Team building events