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IT Business Analyst

Benchmark Digital Partners s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 000 EUR/monthAnnual bonus
  • Contract type: full-time

Job description, responsibilities and duties

IT Business Analyst

Full Time
Bratislava, Slovakia

Innovate with Benchmark Digital as an IT Business Analyst

Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible team members & leadership and the collaborative spirit of our subscribers and partners to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Digital Partners means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed the expectations of our customers.

We work with incredible brands like General Electric and Whirlpool among many others that trust our solutions & services.

About Benchmark Digital Partners…

Benchmark Digital Partners LLC develops and deploys innovative software solutions for companies in every industry and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM | Powered by Gensuite® has a mission to become the digital benchmark of enterprise operational risk, compliance, and sustainable business management systems. Our 65+ powerful web-based applications are developed to help our customers turn complex compliance requirements into manageable, digitized, and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice process functionality, flexible configurations, and powerful extensions. For over two decades, we’ve helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence, and continuous innovation. Over 1.5 million users trust Benchmark ESGTM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.

Benchmark Digital Subscribers

Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool

Responsibilities:
Requirements investigation and analysis leading to understanding of customer needs
Drafting Business Requirement Documentation for specification discussion
Investigate and discuss business requirement specifications with the development team and scope the changes if feasible.
Assist in the costing and scoping of effort to implement customer requirements.
Take ownership of tasks related to customer implementations or take on the role of a Project Manager
Participate in the User Acceptance Testing for updates in Benchmark applications
Provide exceptional Application and Functional support to the Benchmark Customers through our Help ticketing system.
Partner with the Customer Relationship Managers and communicate problematic trends and issues with the CRM team.

Requirements:
Work experience with SaaS products
Degree-level qualified in information systems/computer science, engineering/science fields, communications, and computer-related training
Experience in project management
Excellent English written and verbal communication skills
Ability to prioritise tasks and accomplish projects in a timely manner
Able to work under pressure and meet deadlines
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word and Outlook
Basic computer troubleshooting skills
SQL experience advantageous

Questions about the position? Please contact our HR Manager, Amanda Lamping, at jobs@benchmarkdigital.com.

Employee perks, benefits

We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off. We also pride ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Advertiser

Brief description of the company

Benchmark Digital Partners LLC develops and deploys innovative software solutions for companies in every industry and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM | Powered by Gensuite® has a mission to become the digital benchmark of enterprise operational risk, compliance and sustainable business management systems. Our 65+ powerful web-based applications are developed to help our customers turn complex compliance requirements into manageable, digitized and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice process functionality, flexible configurations and powerful extensions. For over two decades, we’ve helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence and continuous innovation. Over 1.5 million users trust Benchmark ESGTM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.

Number of employees

250-499 employees

Company address

Benchmark Digital Partners
Zochova 754/6-8
811 03 Bratislava - mestská časť Staré Mesto
https://benchmarkdigital.com/

Contact

Kontaktná osoba: Amanda Lamping
E-mail: poslať životopis