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Customer Service Specialist French + English language

BALANCED HR s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 400 EUR/month+ monthly and yearly bonuses
  • Start date: ASAP/by agreement
  • Contract type: full-time

Job description, responsibilities and duties


  • Communication in French language on daily basis
  • Professional interaction with customers and building long-term relationship with them
  • Responding to French speaking customer´s inquiries either by telephone, email or company chat
  • Administration, recording details of interaction with customers/comments/complaints to the internal system
  • Work in international team?
  • Learn new things and build international network

Employee perks, benefits


  • Attractive bonus system, monthly and half/end-year bonus, based on your personal performance and company results
  • Multi-language speaking environment and international team, you can really enjoy your language skills all day long
  • Personal development plan including international networking events, exhibitions, workshops
  • Company events, sport events, Family day, teambuildings, volunteer activities 
  • Fresh fruit in the office, multisport card

Company on whose behalf the position is being filled


  • Our client is a small size company, not a corporate.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills


  • Excellent customer service focus
  • Professional communication skills in French (B2/C1/C2) and English language (B2)
  • Confident and pleasant manner, ability to build solid relationships
  • Accuracy and attention to details, good organizational skills
  • Logical thinking, business orientation
  • Flexible approach
  • Team spirit

Advertiser

Brief description of the company

BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees

Company address

Balanced HR s.r.o.
Mlynské nivy 48
821 09 Bratislava
http://www.balanced-hr.com