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Customer Relationship Specialist

Atlas Copco s. r. o.

Information about the position

  • Place of work: Bratislava, Slovak Republic (Job with occasional home office)
  • Contract type: full-time

Job description, responsibilities and duties

CRM Specialist Eastern Europe
for Swedish company Atlas Copco

Are you familiar with any CRM system even Salesforce? Do you like to work with data and would you like to be part of marketing department? Do you speak any Eastern Europe language and English? Do you like to cooperate with many people across the company on the daily basis?

If YES, read more…

For our division of top professional tools we are looking for an CRM master. Someone who has enough knowledge to work independently and is able to manage her/his work based on assigned tasks or agenda. B2B experience is an advantage but not a must.

We are great team of professionals that will always happily support you. We will provide you the professional equipment and the forefront CRM system Salesforce. If you are interested in the field of technology, you have the energy, sense of humor and you can score the goals, please read on.

What will be your daily job:

  • Be an ambassador of the CRM system within our Customer Center (Eastern Europe)
  • Regular check on system behavior, reporting bugs, interaction with ERP system (SAP)
  • Regular check on data quality, data cleansing and corrections to maximize the marketing data usage (regular check of the MDM team work)
  • Leads management
  • Customer survey project
  • We will launch new CRM system in 2023 – Salesforce. So it will be your main task for this year.
  • Reporting – prepare CRM and PowerBI reports
  • Train the newcomers and retrain our people

Employee perks, benefits

What we can offer you

  • Full-time work for top international company in B2B (Industrial Tools) with a unique Swedish culture.
  • 80% home office
  • Stable work
  • Freedom
  • Great team, family atmosphere
  • Notebook, mobile phone, softwares

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

Hungarian - Advanced (C1) or Polish - Advanced (C1) or Romanian - Advanced (C1) or Slovak - Advanced (C1) or English - Upper intermediate (B2)

Number of years of experience


Personality requirements and skills

What you should know

  • Any CRM system – C4C or Salesforce is an advantage
  • Analytical thinking -  understand the data importance
  • Very good level of presentation skills
  • English advanced
  • Slovak or Polish or Hungarian or Romanian – native


Brief description of the company

Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.

Number of employees

250-499 employees