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Fleet Services Specialist /Dutch language/
ARVAL COMPETENCE CENTER
- Place of work: Bratislava, Slovak Republic (Job with occasional home office)
- Basic wage component (gross) and other rewards: 1 650 EUR/monthThe final salary package and offer depends on candidate's experience and qualification.
- Start date: By agreement
- Contract type: full-time
Job description, responsibilities and duties
If you are an automotive industry enthusiast and you would like to be a part of regional team, which takes care of Arval Car fleets in more than 5 countries, then this position is definitely for you. Become a part of stable and also dynamic team, which is servicing the car fleet for Belgium.
Your main responsibility will be review and approval of all technical and maintenance requests from garages and communication with our suppliers. This job will grow your technical skills and will keep you updated about the trends in automotive industry. You will come across of most automobile brands and improve your technical background, even if you are not skilled automotive specialist yet. The communication languages of this department are Slovak, Czech, German, French, Italian, Dutch, Hungarian, Polish and English.
- You will communicate with our networks of dealers and other suppliers via email and telephone, approve requests via B2B platform
- Ensure and manage regular and exceptional maintenance operations in relation with garages, dealers, body shops and specialized tire service providers
- Review incoming cost estimates regarding tires, service maintenance and repair (SMR), damage repair and relief vehicles for our clients
- After check of all positions, you will create an approval in our internal system/platform, focusing on contract details and optimizing costs
- Inform proactively account management in case you discover repairs which may be caused by the driver and driving behavior
- In case of damaged car caused by other vehicle, you contact the insurance
- In case of any doubts, you discuss with the team or contact local technical expert before taking any action
- Providing of technical specifications of the contract (covered positions, client exceptions, relief vehicle in contract, insurance details, tire size, etc.)
- Communication with other teams and departments in order to share the knowledge and have general overview about contracts and services
- Focus on mobility of the client, security, driver satisfaction and cost optimization
- Participation in workshops, trainings and other learning activities
Employee perks, benefits
- Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
- Additional contribution for retirement saving plan
- Yearly salary review and company bonus /can reach 100% of average monthly salary/
- Cafeteria.sk benefit program
- Multisport Card for active free time
- Callio Card benefits – 7,00 euro of credit for every working day to cover the costs of lunch breaks
- 2 sick days per year
- Fruit Days – fresh fruits everyday
- Referral Bonus for recommending new employee
- Home-office
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Language skills
Other knowledge
Microsoft Excel - Skillful
Microsoft Outlook - Skillful
Business correspondence - Skillful
Number of years of experience
The position is suitable for a fresh graduate
Personality requirements and skills
• Interest in cars – general and technical overview
• strong customer service orientation
• willingness to learn / develop
• good communication skills (oral and written)
• positive-critical attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
• ability to react