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Program Manager, Localization Systems, Employee Experience Localization

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 375 EUR/monthBase pay for this position starts from EUR 2,375 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

The Employee Experience Localization teams helps drive a frustration-free HR experience for Amazon’s global employees through a scalable localization strategy. We support localization of internal, employment-related content and products that drive global employee self-service and optimize HR support. We are a global team that supports Amazon employees and stakeholders around the world. The process improvements, automations, and system requirements that you define and implement in the localization process will have a direct impact on improving the team’s efficiency and scalability. You will use your technical expertise and strong stakeholder management skills to influence localization tool roadmaps and priorities. Position may be based out of Arlington, VA, Dallas TX, or Boston, MA.

Key job responsibilities:
- Collaborate cross-functionally with content management and translation management tech teams to support scalable localization workflows
- Manage translation management systems and assets to optimize the localization workflow
- Identify and drive automation solutions to optimize localization processes
- Drive the integration of the content management and localization tools to streamline the localization workflow
- Identify opportunities for process improvements and collaborate with partner tech teams on driving tool fixes and enhancements.
- Define user requirements and drive testing and implementation of new features.
- Manage maintenance and optimization of Translation Memories (TM).
- Evaluate quality of Machine Translation (MT) engines and manage customization requirements to drive the program's MT strategy

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

BASIC QUALIFICATIONS:
- 2+ years of experience designing and building localization pipelines
- Demonstrated experience in content/localization engineering
- Strong technical knowledge of localization standards and technology (Translation Management Systems, CAT tools, translation QA tools)
- Strong technical knowledge of translation workflows within content management systems
- Hands-on experience with setting up and automating localization workflows
- Experience managing Translation Memories and Term Bases (TMs and TBs)
- Experience with Machine Translation engine training, workflows, and quality evaluation
- Ability to work independently in a global team

PREFERRED QUALIFICATIONS
- Direct experience building automated translation solutions within out-of-the-box CMS tools.
- Experience with data analysis and Quicksight (or similar) dashboard creation and management.
- Excellent English-language communication skills, both written and verbal
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Strong problem-solving and organizational skills

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Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Contact

Contact person: Tiana Tomic
E-mail: send CV