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Implementation Specialist (DE)

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Bratislava, Slovakia (Job with occasional home office)
  • Basic wage component (gross) and other rewards: From 1 700 EUR/month
  • Start date: 1/6/22
  • Contract type: full-time

Job description, responsibilities and duties

Implementation Specialists (IS) support EU Customer Advisors & Professional Services teams to drive Amazon Business (AB) adoption for purchasing needs. IS's are experts in AB solutions and they are able to setup AB solutions as per Customers’ requirements, internal tools & processes. IS's work closely with Customer Advisor and Professional Services teams in Europe to support implementation and have a key part in Customers’ success to adopt our solutions. The ideal candidate will have experience in project management experience, managing B2B implementations, and has a proven track record of meeting and exceeding program goals.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

· Bachelor's degree
· Fluent English and German
· Implement required business policies into Amazon Business account
· Drive internal efficiencies initiatives to support increasing number of implementation requests
· Challenge, when required, business requirements translated into Amazon Business setup as per declared by Customer Advisors and/or Customers
· Oversee program execution including project scheduling and timely delivery
· Provide timely, clear and concise and complete communications to Customer Advisor, Professional Services and Amazon Business Leadership
· Assess program risks, anticipate challenges, and request support in escalation management when necessary
· Meet or exceed targets for implementation deliveries
· Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

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Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees