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Finance Analyst with German

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 300 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

DESCRIPTION
Our Financial Operations team is now looking for a proactive, customer and detail oriented Finance Analyst whose main responsibility will be to manage and resolve payment and receivables related queries received from the Customers of Amazon.

The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:

·Maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
·Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
·Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Diagnose, improve and fix any issues with our current collections processes
· Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Work with the commercial side of the business to ensure we are serving our customers in the most effective manner.
· Being a helping hand for our internal business partners in EMEA, to enable them to make educated decisions.
· Acting as a communication liaison between our customers, non-retail finance, sales department and accounts receivables.


Base pay for this position starts from EUR 1.300 gross per month and salary depends on the skills and requirements.

About you
• Must be fluent in German and have advanced English language skills. Able to deal with ambiguity, having back-bone, be able to disagree & commit.
• Excellent interpersonal, verbal and written communication skills, with a strong customer service focus.
• Ability to prioritize, multi-task and work with minimal supervision
• A desire to take responsibility and ownership for projects from day one.
• A strong work ethic, with a high customer service ethic
• Degree in Finance, Accounting, Business Studies or other directly related areas is an advantage and also other language skills would be welcome.


BASIC QUALIFICATIONS
Basic Qualifications
· Fluent German and English
· Very good communication and analytical skills
· Good MS Office skill
· Passion for financial operations, open communication
· Communicative, willing and able to sort issues and financial data interchange through phone, email and face to face
· Able to present in front of different audiences

PREFERRED QUALIFICATIONS
Preferred Qualifications
· Previous Account Receivables, Customer Care, or other customer facing department experience
· Previous experience with customers communication through phone and/or email

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees