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Amazon Business Rep. with German

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 600 EUR/month
  • Contract type: full-time

Job description, responsibilities and duties

Amazon Business Europe is looking for a candidate to join our new team supporting our EU Sales Customer Advisors. The Account Representative will support Amazon Business customers by assisting individuals to become Amazon Business customers and by supporting customers in their journey through blockers removal and collecting voice of customers to support in continuously improve our solution. As this team is the first touch to the customer, bar-raising professionalism and problem-solving skills are a must.

A successful candidate will have the ability to pivot quickly as this team will need to master current processes and develop new ones to better serve our internal and external customers. To be successful in this role, you will use your knowledge and passion of the B2B world to help customers grow manage efficiently their procurement, as well as develop new business opportunities.

Roles and Responsibilities

· Execute daily, weekly and monthly targets
· Drive Customer satisfaction
· Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas
· Take ownership in the continued build-out and documentation of the infrastructure and processes of acquiring and onboarding Amazon Business customers

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

· Basic use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems
· Excellent communication skills, ability to communicate effectively across all levels with internal and external stakeholders
· Ability to work independently, as well as part of a team, on multiple projects

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees