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FBA Credit Associate with other EU language

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Bratislava
  • Basic wage component (gross) and other rewards: 1 300 EUR/monthBase pay for this position is 1.300 EUR and there are further pay components within the total compensation.
  • Contract type: full-time

Job description, responsibilities and duties

With Fulfillment by Amazon, Amazon’s new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one of our modern, secured facilities. Merchants may list items for sale on Amazon or use other sales channels such as their own website or third party shopping/ auction websites. When orders are received, Amazon will professionally pick, pack and ship the product direct to a merchant’s customer. In addition, Amazon takes full responsibility for servicing the merchant’s customers and handles all customer returns as required, thus offering end to end fulfillment and customer service experience.

Job description:
- Handling high value reimbursement requests related to damages and losses occurred during FBA processes;
- Performing quality audits of the decisions made by primary contact line for FBA sellers (Seller Support);
- Close cooperation with Seller Support leadership targeted on improving overall quality of decision-making and services provided by Amazon.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Skillful
Analytical thinking - Skillful

Personality requirements and skills

BASIC QUALIFICATIONS
- Bachelor’s Degree in a related field;
- Good analytical, verbal and written communication skills;
- Fluent English and other EU language skills is required
- Good Microsoft Office/PC skills, including good working knowledge of Excel;
- Strong business judgement;
- Demonstrated problem solving and analytical capability;
- Experience communicating with technical and non-technical stakeholders across multiple business units;
- Good team player and the ability to work with a wide cross-section of people in various locations;
- Impeccable attention to detail;
- Independent and flexible;
- Strong customer focus.

PREFERRED QUALIFICATIONS
- Extensive experience in data analyzing, project management, seller communication;
- Background in seller management and or operations;
- Experience working in a cross-functional capacity and a proven track record of delivering operational excellence.

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
82109 Bratislava-Staré Mesto
http://www.amazon.jobs

Contact

Kontaktná osoba: Regina Mattsson
E-mail: poslať životopis