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Supply Chain/Logistics Support specialist

Amazon /Slovakia/ s.r.o.

Information about the position

  • Place of work: Námestie 1. mája 18, Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

What is Direct Fulfillment?
Direct Fulfillment (often called Drop Ship) supports the fulfillment of customer orders directly from vendors’ facilities instead of the Amazon Fulfillment Center. This is primarily a Supply Chain Operations / Transportation role but you will get your hands-on communicating and working with other internal technical and business teams.

Key responsibilities include:
· Work with vendors to set and meet milestones and deliverables to deliver high-quality operational performance.
· Track and report operational performance using appropriate metrics. Engage with internal and external customers/teams to define requirements, verify business processes, and deploy agreed process changes.
· Communicate via email and telephone with vendors plus other internal customers to provide first line support on operations questions.
· Maintain Amazon's outbound supply chain quality by enforcing Amazon's Policy Guidelines.

Basic Qualifications:
· Excellent written and spoken English
· Excellent written and spoken German will be considered as an advantage
· Excellent business writing and communication skills
· Ability to communicate complex issues correctly and clearly to both internal and external customers
· Demonstrated ability to work independently and use data analysis to understand the root cause of problems
· Self-disciplined, proactive and detail oriented

Preferred Qualifications:
- Economic background
- Previous analyst experience within Finance, Supply Chain, Logistics, or Operations
- Great communication skills
- Good analytical skills and ability to connect the dots

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) or German - Advanced (C1)


Brief description of the company

At, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava