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Receptionist (Client Services Assistant)
Allen & Overy Bratislava, s.r.o.
- Place of work: Eurovea, Pribinova, Ružinov
- Basic wage component (gross) and other rewards: 1 300 EUR/monthOther: annual salary review, paid overtimes
- Start date: as soon as possible
- Contract type: full-time
Job description, responsibilities and duties
Allen & Overy is one of the world’s leading law firms, operating all over the world. Our precedent-setting, headline-making work wouldn’t be possible without the insight and innovation of thousands of people in Business Services, IT, HR, Finance and Marketing.
We are looking for a full-time colleague to strengthen our front of house team (reception).
Our receptionists provide so-called front of house administrative support; are usually the first, very important contacts when communicating with external clients, suppliers and other companies, but they closely cooperate with and support internal clients as well.
Working as an receptionist in our company, you will be required to:
- welcome all our visitors and clients and direct them appropriately,
- notify company personnel of visitor arrival,
- assure the maximum customer satisfaction is achieved,
- offer to the visitors and clients refreshment,
- answer all enquiries in person, by phone and via email as required, in both Slovak and English,
- provide or send out required information,
- communicate with external and internal clients and suppliers in both Slovak and English,
- deal with mail, couriers, notaries, taxi service providers,
- maintain safe, clean and functional reception area and meeting rooms by complying with procedures and rules,
- maintain continuity of work by documenting and communicating all details, actions, irregularities, and continuing needs,
- actively contribute to team effort and team cooperation by accomplishing related results as needed,
- cooperate with our other professional support departments such as Finance, HR, IT, Marketing, team of assistants,
- provide any other support to clients as may be required.
Working hours: 8:30 - 17:00 / 09:00 - 17:30 (alternating with other colleague)
We are looking for a full-time colleague to strengthen our front of house team (reception).
Our receptionists provide so-called front of house administrative support; are usually the first, very important contacts when communicating with external clients, suppliers and other companies, but they closely cooperate with and support internal clients as well.
Working as an receptionist in our company, you will be required to:
- welcome all our visitors and clients and direct them appropriately,
- notify company personnel of visitor arrival,
- assure the maximum customer satisfaction is achieved,
- offer to the visitors and clients refreshment,
- answer all enquiries in person, by phone and via email as required, in both Slovak and English,
- provide or send out required information,
- communicate with external and internal clients and suppliers in both Slovak and English,
- deal with mail, couriers, notaries, taxi service providers,
- maintain safe, clean and functional reception area and meeting rooms by complying with procedures and rules,
- maintain continuity of work by documenting and communicating all details, actions, irregularities, and continuing needs,
- actively contribute to team effort and team cooperation by accomplishing related results as needed,
- cooperate with our other professional support departments such as Finance, HR, IT, Marketing, team of assistants,
- provide any other support to clients as may be required.
Working hours: 8:30 - 17:00 / 09:00 - 17:30 (alternating with other colleague)
Employee perks, benefits
- Friendly, challenging, motivating and enthusiastic international working environment
- Attractive remuneration and bonus scheme
- Paid overtimes
- Sick days
- Development/training plan in place incl. very interesting global/regional/local opportunities for your professional and personal growth and development
- English classes
- Multisport card
- Financial allowance for meal
- Referral bonus
- Private health care services
- Team offsites and events throughout the year (e.g. ski trip, goose dinner, Christmas party, etc.)
- Access to free refreshment at the work place (coffee, tea, juices, fruit etc.)
and more...
- Attractive remuneration and bonus scheme
- Paid overtimes
- Sick days
- Development/training plan in place incl. very interesting global/regional/local opportunities for your professional and personal growth and development
- English classes
- Multisport card
- Financial allowance for meal
- Referral bonus
- Private health care services
- Team offsites and events throughout the year (e.g. ski trip, goose dinner, Christmas party, etc.)
- Access to free refreshment at the work place (coffee, tea, juices, fruit etc.)
and more...
Information about the selection process
If our offer appeals to you, you meet all or most of the requirements and you would like to be part of our team, please send us your application together with the motivation letter and CV in both Slovak and English.
There will be one, possibly two rounds of interviews in both Slovak and English language.
We would like to thank all applicants in advance for their interest in working for our company. The process of carefully assessing all accepted resumes can be very time consuming, so we kindly ask you for your patience.
There will be one, possibly two rounds of interviews in both Slovak and English language.
We would like to thank all applicants in advance for their interest in working for our company. The process of carefully assessing all accepted resumes can be very time consuming, so we kindly ask you for your patience.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Slovak - Proficiency (C2)
Other knowledge
Business Correspondence - Advanced
Typing - Advanced
Microsoft Outlook - Skillful
Microsoft Word - Skillful
Typing - Advanced
Microsoft Outlook - Skillful
Microsoft Word - Skillful
Experience in the position/sector
Experience in client service area/reception and administration is welcome
Number of years of experience
1
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
The ideal candidate should have:
- a representative appearance (we work with an above-standard clientele and the clothes and appearance must be adapted to this),
- relevant working experience in client service area/at the reception,
- a good understanding of teamwork,
- excellent communication and phone skills,
- good time management,
- positive and proactive attitude,
- ability to work under pressure and multitask,
- responsible, professional and flexible approach to work and duties,
- good knowledge and practical experience with MS Office applications, and
- fluency in English (spoken and written), other foreign languages are a bonus but not essential.
We are looking for a team player and quick learner who will be willing to take on new tasks, challenges and learning opportunities and will be open to feedback.
- a representative appearance (we work with an above-standard clientele and the clothes and appearance must be adapted to this),
- relevant working experience in client service area/at the reception,
- a good understanding of teamwork,
- excellent communication and phone skills,
- good time management,
- positive and proactive attitude,
- ability to work under pressure and multitask,
- responsible, professional and flexible approach to work and duties,
- good knowledge and practical experience with MS Office applications, and
- fluency in English (spoken and written), other foreign languages are a bonus but not essential.
We are looking for a team player and quick learner who will be willing to take on new tasks, challenges and learning opportunities and will be open to feedback.
Advertiser
Brief description of the company
Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work. Our business teams work hand-in-hand with our lawyers, Consultants and other specialist teams, and are ambitious, driven and leaders in their field.
With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development – providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone.
We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences – whatever defines you, we ask you to bring your whole self to work.
What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.
Find out more about us on www.allenovery.com.
With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development – providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone.
We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences – whatever defines you, we ask you to bring your whole self to work.
What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.
Find out more about us on www.allenovery.com.
Number of employees
25-49 employees