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Configuration & Hardware Asset Specialist


Information about the position

  • Place of work: Remote work
  • Basic wage component (gross) and other rewards: 2 000 - 4 100 EUR/monthdepends on your experience
  • Contract type: full-time

Job description, responsibilities and duties

This position is open for our client, well known company and operating globally.

You will be part of the IT Process Team, which is focused:

• to help the IT department deliver the excellent service to the firm.
• to manage the major incident, problem, and change processes, and help transition new services into production.
• to run the software and hardware asset management processes, which underpin the work on service availability, business continuity and risk management.
• and to also run the IT Service Management tool used by the entire firm. The team is part of the IT Service Management team, which is part of the Technology Services function.

What you will do:

You will own Configuration and Hardware Asset Management for Allen & Overy. You will keep our Configuration Management System up to date, making sure the data is useful to, and used by, the colleagues in IT. You will also keep the processes and policies up to date and effective.

CMS is BMC Helix, and you will be responsible for getting the data into it, making sure it is complete and up to date. Data is generated from regular scans, and taken as feeds from other systems, including SCCM, Snow and MobileIron. You will also be responsible for keeping the data accurate, mapping assets to IT services, and removing assets when they are retired. You will work with colleagues in Service Management and the wider Technology Services function to achieve this.

Company on whose behalf the position is being filled

Other unlisted areas

Global company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

We’re looking for someone who:

• Has a passion for great Configuration and Asset Management
• Has 3-5 years of experience in the field
• Is highly motivated, takes ownership, and has pride in what they do
• Speaks perfect English (you will be in close contact with colleagues in England and Ireland) - C1 level + terminology (Slovak language is not necessary)
• Enjoys working with other people, especially in a globally diverse firm
• Has a strong attention to detail
• Wants to deliver excellent customer service
• Is well organised
• Can work with large data sets


Brief description of the company

Personálno-poradenská spoločnosť. Obsadzujeme pozície špecialistov, obchodné pozície, manažérske pozície až po top manažment. Klientom garantujeme dostatočný know-how a senioritu našich konzultantov, so silným prehľadom na trhu.
Každému kandidátovi poskytujeme spätnú väzbu aj v prípade, že profil kandidáta nevyhovuje. Zastrešíme celý výberový proces - od aktívneho vyhľadania a oslovenia kandidátov, predstavenie talentovaných kandidátov HR oddeleniu, až po úspešné obsadenie pozície. Viac na