Práca SME SME.sk
Pridať inzerát

IT & Application Support for AgeVolt

AgeVolt Slovakia s.r.o.

Information about the position

  • Place of work: Jarošova, Bratislava
  • Basic wage component (gross) and other rewards: 1 500 EUR/monthWe carefully consider your professional qualifications and seniority in our compensation.
  • Start date: asap
  • Contract type: full-time, trade licence

Job description, responsibilities and duties

You’ll be part of the IT crowd if you work in a technical support job or as a Helpdesk Operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation.
You’ll be at the very busy front-line, dealing directly with employees or customers who have technical issues.

Main responsibilities:
-Possessing specialist knowledge of operating systems, devices, applications, and software
-Providing technical support to teams within the organization, and to external clients when required
-Microsoft 365 administrations, apps integrations
-Assisting with systems integrations
-Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
-Maintaining and updating technical documents and procedures
-Identifying and resolving technical issues
-Managing coordination at a local and international level where required
-Delivering regular and customized training to teams within the business
-Preparing maintenance plans and upgrading schedules for the organization's systems
-Developing reports for teams across the business
-To ensure Security compliance of all Systems, to regularly audit security controls and proactively implement preventative measures
- To manage licensing effectively and proactively for Enterprise Applications
-To undertake any other duties commensurate with the grade as required by the ......
-Installing and configuring computer systems
-Diagnosing and solving hardware/software faults
-Logging customer/employee queries
-Analysing call logs to spot trends and underlying issues

Employee perks, benefits

We are offering you a job in a Slovak growing company with e-nnovative charging system for electric vehicles and e-mobility.

You will work with passionate and supportive colleagues.

We are still working on benefits but you can already look forward to:
-flexible working time
- charging day once per Q
- extra holidays after one year (plus 5 days)
-we support development (trainings, english..)
-relax zone (play station, coffee, fruits)
-teambuildings and activities
- phone, notebook...

Information about the selection process

Please send us your CV with a cover letter with information about you and your motivation to work for us. We will contact only chosen candidates, thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Associate’s or bachelor’s degree in computer science or a related field is preferred

Language skills

English - Intermediate (B1) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Windows - Advanced
Microsoft Office 365 - Advanced

Driving licence

B

Experience in the position/sector

1+ years of experience in a technical support role

Number of years of experience

1

Personality requirements and skills

-able to talk about technology in simple terms
-a logical thinker
-be an excellent problem solver with strong analytical skills
-like to keep up to date with the latest technology
- working knowledge and expertise with a variety of software, hardware, and applications.
-a good memory of how software and operating systems work
-an excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
-the ability to work well in a team
-problem solving skills
- strong customer focus
-the ability to prioritise your workload
-keen on detail

Advertiser

Brief description of the company

We are looking for new colleagues for AgeVolt!

If you already have enough of corporates and generic customer projects and you want to work on something that makes sense for the future of electromobility and especially for our planet, I would like to welcome you in team!

It is a comprehensive charging system that:

you can share with the public
provides an overview of the consumption of the entire building,
can be connected to the finance or occupancy management system,
can be used for marketing purposes,
you can include in business strategies,
you can connect to photovoltaics,
and much more…

More info: https://www.agevolt.com/en/news/

Number of employees

25-49 employees