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IT Service Desk with english and german

Advantage Consulting, s.r.o.

Information about the position

  • Place of work: Brno-City District, Brno, Czechia
  • Basic wage component (gross) and other rewards: 45 000 - 50 000 Kč/month
  • Contract type: full-time

Job description, responsibilities and duties

*Internal support of IT users.
*Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
*Separate resolution of our users' problems.
*Maintenance of operational databases and knowledge documentation.
*Support for the introduction of new IT technologies.
*Cooperation on global IT projects.

Employee perks, benefits

*Interesting work in an international but compact and friendly IT team.
*Interesting salary evaluation.
*Single shift operation (Monday-Friday) with a flexible approach to working hours.
*Home office.
*Annual premium.
*5 weeks of vacation.
*Pension insurance.
*Meal vouchers.
*Company laptop and mobile phone.

Information about the selection process

Are you interested in this position?

If so, send us your resume to e-mail address [email protected]

We are looking forward to meeting you!

Company on whose behalf the position is being filled

Other unlisted areas

Support

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

*High school/university education.
*Intermediate knowledge of the German language.
*Intermediate knowledge of the English language.
*Previous experience in service desk or second level support.
*Good communication skills, customer approach, ability to work in a team.
*Experience in ITIL and project management.
*Analytical thinking ability and willingness to learn new things.

Advertiser

Brief description of the company

Recruitment agency providing consultancy and comprehensive services in the field of human resources. To see the offer of current job opportunities visit www.acjobs.cz.

Our recruitment agency provides services and advice on recruitment, Assessment Center and personnel audit.

We look forward to possible cooperation with you.

Number of employees

50-99 employees