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Customer Service Representative / Webmaster with Croatian languague
ADECCO Slovakia, s. r. o.
- Place of work: Zavar, District Trnava, Slovak Republic
- Basic wage component (gross) and other rewards: 1 450 EUR/month+bonus up to 600€/month
- Contract type: full-time
Job description, responsibilities and duties
We are looking for a passionate and creative person to join our client's team and help them with customer service and sale support.
Key responsibilities:
- Effectively manage the sales process for your territory on a daily basis.
- Provide excellent customer support to retain repeat custom.
- Answer emails, calls and online chat in a timely manner meeting service level agreements.
- Translation of products into Croatian, this generally needs to be manually inputted into the Company’s system when necessary.
- Prepare and complete email marketing newsletters, update website banners and new products to our wholesale website as planned and instructed by marketing team.
- You will work closely with team of Export Webmasters – Account Managers.
Key responsibilities:
- Effectively manage the sales process for your territory on a daily basis.
- Provide excellent customer support to retain repeat custom.
- Answer emails, calls and online chat in a timely manner meeting service level agreements.
- Translation of products into Croatian, this generally needs to be manually inputted into the Company’s system when necessary.
- Prepare and complete email marketing newsletters, update website banners and new products to our wholesale website as planned and instructed by marketing team.
- You will work closely with team of Export Webmasters – Account Managers.
Main focus of the client's activities
Other administrative and support service activities
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Bachelor's degree)
Language skills
Croatian - Advanced (C1) and English - Upper intermediate (B2)
Personality requirements and skills
As an Croatioan Speaking Customer Servise Representative/Webmaster you will be providing customer support and manage the sales process for the Croatian market:
- An understanding of a previous sales or marketing role would be useful, with the ability to hit the ground running with a positive attitude a necessity.
- A working knowledge of Microsoft Office is required.
- Fluent spoken Croatian and an excellent standard of written Croatian are required.
- An understanding of a previous sales or marketing role would be useful, with the ability to hit the ground running with a positive attitude a necessity.
- A working knowledge of Microsoft Office is required.
- Fluent spoken Croatian and an excellent standard of written Croatian are required.
Advertiser
Brief description of the company
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.
Number of employees
50-99 employees