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Helpline agent with English and Italian language

ADECCO Slovakia, s. r. o.

Information about the position

  • Place of work: Bratislava Region
  • Basic wage component (gross) and other rewards: 1 160 EUR/monthAllowance commuting in the amount of 50 € every month, possibility of an annual performance bonus of up to 500 €
  • Start date: April
  • Contract type: full-time, agreement-based (Temporary jobs)

Job description, responsibilities and duties

We are hiring for our important client position - Helpline agent with Italian and English language where you will be responsible for:

- telephone communication in English and Italian
- receiving incoming calls from customers
- email communication with customers

Employee perks, benefits

- contract for an indefinite period immediately,
- bonus for working on the weekend and at night,
- allowance commuting in the amount of €50 every month,
- meal allowance in the amount of €100,
- the possibility of an annual performance bonus of up to €500,
- the possibility of career growth and personal development.

Company on whose behalf the position is being filled

Other administrative and support service activities

Our client is a british outsourcing company who provides customer support in more than 45 different languages.

Requirements for the employee

Candidates with education suit the position

Secondary school student
Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Italian - Upper intermediate (B2) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

- knowledge of the Italian language at the B2 - C1 level
- knowledge of the English language at the B2 - C1 level
- communication skills
- resistance to stress
- experience working in the field of customer support is an advantage


Brief description of the company

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.

Number of employees

50-99 employees